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Senior Data & Software Engineer
, Chișinău
About MixbookMixbook is an award-winning design platform giving consumers unrivaled creative freedom to design and share one-of-a-kind stories, transforming the lives of more than 6M people. Today, we are the #1 rated photo book service in the US with 26K 5-star reviews and a profitable, growing business. Customers love Mixbook for our powerful and intuitive editor, superb quality, designer themes, and our fanatical customer service. Founded by two Inc 30 Under 30 entrepreneurs from UC Berkeley California, Mixbook has been featured on the Today Show, Good Morning America, TechCrunch, The Verge, Washington Post, New York Times, and many other global media outlets. Job Description We are looking for a talented and experienced Senior Data & Software Engineer to join our team at Mixbook, where you'll have the opportunity to make a difference in the world of creativity and human connection. We're not just a workplace, but a community where innovation, risk-taking, and collaboration are at the core of our culture. If you're passionate about data and engineering, and want to be part of an exciting, fast-paced environment, we want to hear from you.As our Senior Data & Software Engineer, you will have a solid grasp of software engineering principles, practices, frameworks, and methodologies. You'll be responsible for designing, implementing, and maintaining our database infrastructure to ensure it's scalable, secure, and optimized for performance. With an optimal experience of 4 years of experience as a Data Engineer and, preferably, 4 years of experience as a Software Engineer, you'll have a proven track record of success.We expect this role to focus 60% on Data Engineering tasks, 30% on Software Engineering tasks, and 10% on DataOps. *The split (%) between job responsibilities is subject to change based on business needs and requirements. What You’ll DoData EngineeringDesigning databases with both front-end & back-end users and scale in mind.Constantly optimize queries for speed and performance.Provide slow query reports to engineering.Design and maintain database architecture, structures, and relationships.Collaborate with developers and stakeholders to gather requirements, provide database support, and optimize database solutions.Monitoring system performance and identifying problems that arise.DataOpsProtecting the database against threats or unauthorized access.Certifying backup plans & procedures.Suggesting changes and improvements for database maintenance or protection.Picking the best hardware for current workload and adjusting it based on Wait Statistics.Software EngineeringInterpreting and validating business insights drawn from the data. Being the bridge between data analysis and software development teams.Verify data integrity and discrepancies.Optimizing data reading and data access.Perform code reviews and internal initiatives to drive front-end & back-end goals within a dynamic technical environment. GeneralActively participate in team development initiatives, trainings, and other events. Promote strong collaboration within a cross-functional team, including marketing, operations, design, and product management. What You’ll NeedBachelor’s Degree in Computer Science or another related college degree.A solid grasp of software engineering principles, practices, frameworks, and methodologies.Optimally, 4 years of experience as a Data Engineer. 4 years of experience as a Software Engineer, preferred.Proven experience with RDBMS (e.g. MySQL/Aurora, Oracle, MS SQL, PostgreSQL)Experience with DataOps: data protection, data migration, data sanitization, data governance, back-up and recovery, database security.Database design & architecture. Understanding of SQL engines under the hood: Wait Statistics, Index Structures, Physical Execution Plan Internals, row format, allocation units, etc.Query planning and optimization. Proven experience with database table designs for a large and growing dataset.A track record of understanding and implementing measures to keep production data consistent, valid, and healthy.Understanding organization of data access and ORMs (e.g. Entity Framework, Hibernate, ActiveRecord, sequelize).Being able to analyze how data is produced and propose changes for it to provide a more clear business insight signal.Experience with MVC Frameworks (Rails, ASP.NET MVC, Spring MVC, Laravel) is a plus. Analytical mindset and good problem-solving skills.Excellent verbal and written communication skills.Highly organized and responsible.Capable of working under pressure.What You’ll EnjoyMarket-leading salary and perksBeing part of a small, efficient, and inspiring engineering teamUnlimited PTO policy and flexible schedulePersonal budget for education and team buildingFrequent travel to the United States and/or other locationsCompany Mission Our mission is to empower people to be creative and connect deeply with the ones they love. Unlike most growth companies, we have invested deeply in culture. Organizational health is central to our long-term strategy – we believe that when we love our people, they will love our customers, and our customers will love our business. We want people to join us who exude our core values: Scrappy (Act like an entrepreneur)Caring (Heart of empathy) Craftsmanship (Spirit of excellence)
Telecom Support Engineer
, Chișinău
About companyEnabld is an international company with over 7 years of experience in software development, customization, infrastructure management, and systems integration for businesses in the telecom industry. As a global tech-enabler, we are helping service providers solve technology challenges via functional solutions rather than having to build everything in-house. We have extensive expertise in the Telecom industry, with founders and seasoned experts coming from leading international telecom operators. Our main offices are in Brussels, Los Angeles, Chisinau. Our company provides services in 15 countries around the world (Bangladesh, USA, Colombia, Cyprus, Hong Kong, Malta, Estonia, Belgium, UK, France, Netherlands, Ghana, Cameroon, Seychelles, Singapore).  Our mission is to ensure powering of future business communications today by using the most advanced technologies.   About Your Role:For our Moldavian office, we are looking for a Telecom Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Telecom Support Engineer responsibilities include resolving network issues, configuring operating systems, and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients and will provide clear verbal or written instructions and technical manuals.About Your Experience and Skills:1 Year of experience as a Telecom Engineer, VoIP Engineer Supporting call and screen recording systems experience, requiredSMSG and VoIP platform AdministrationQuality monitoring including call and screen recordingVirtual Machines (VM) AdministrationTelephony technologies including SMPP, SS7, SIP, PRI, HTTP, and/or DIAMETERNetwork topology and LAN/WAN designMust possess excellent written and verbal communication skillsGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and troubleshoot basic technical issuesExcellent problem-solving and communication skillAbility to provide step-by-step technical help, both written and verbal.What You Will do:Provide support to internal and external clients by handling trouble ticket requests for support including moves, adds, changes, repairs, and inquiriesTroubleshooting by analyzing SIP and SS7 Signaling Messages.Receiving, resolving, and answering trouble tickets initiated by interconnect partnersPerform alarm diagnosis and troubleshooting, investigate the cause of malfunction and take the necessary actions to fix it within minimum timeConfiguration of Omnichannel Communication Platform, teams, services, and skillsManagement system and client reportingLifecycle management and upgrade supportConfiguration of SMS, chat, email, and voice interaction processing scenarios.Internal/External UATPerform system optimization and update the SMS and voice response systemInstall and test telecommunication componentsUpdate system documentation and troubleshooting materials outlining system processes and configuration standardsAct as a customer liaison for Communication Platform leadership discussing improvements, efficiencies, and business enablement strategies leveraging the Communication Platform suite of productsAssist in the creation of long-term and short-term plans adding capabilities, enhancing systems, and providing improved telecommunications for all sitesParticipate in project teams centered around telephony improvements and outage remediation effortsPerform other job-related duties as assignedWhat We Offer:Competitive salary with periodical reviewOpportunity to work for a global-growing telco solutions providerSmart, cool, and dedicated teamAn agile, supportive, and non-bureaucratic organizational cultureFlexible working hours (you can choose the time you want to start and end the working day: 8::00, 9::00 or 10::00)Working from home, office or hybridProfessional trainings and certifications in line with the company’s policyReferral bonusFitness/sport bonusPrivate medical insuranceMeal ticketsAnniversary’s and corporate holiday’s giftsAdditional vacation daysGame room, barbeque zone, team events and company partiesMoldova's office is in the most eco-friendly place in ChisinauJoin us now! Send your CV to  
Support Engineer with English & Romanian
, Chișinău
RoleDo you speak English & Romanian? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Romanian – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Technical Support Engineer
, Chișinău
Gilat Satellite Networks Technical Support Team is Providing Support and Solutions for Gilat products and services. Technical Support Engineer is responsible for the maintenance, monitoring, configuration, restoration, and analysis of Gilat customer’s network services and infrastructure.ResponsibilitiesPart-time schedule 6-8 hours/day (perfect for students)Provide Level 2 and 3 Technical Support.Detect and triage emerging anomalies and issues on satellite platforms, networking equipment (Cisco, Juniper) and various kinds of servers and operating systems.Provide customer support to Internet Service Providers and Enterprise CustomersInteract with highly qualified Customer Engineering and Support Teams as a vendor Representative, tickets are being handled over Ticketing Systems and not by phone.Ability to gather, organize and analyze large amounts of data, detect relationships and make decisions.Basic QualificationsFluency in English, excellent written and verbal communication (min B2)1+ year of professional experience in a network, IT, or security setting including but not limited to a Network Operation Center (NOC), Security Operation Center (SOC), etc. Preferred Skills and ExperienceAbility to work effectively in a dynamic environment that includes working with changing needs and requirementsExperience in mission-critical operations where outstanding attention to detail is required to ensure successCertifications, Courses (or knowledge) including Cisco, Juniper, CompTIA, LPIC or other industry certificationsNice to have: Experience with troubleshooting complex systems with data analysis.Nice to have: Basic software experience in Python, SQL, Bash, or similar languages.Familiarity with service provider and home networks technologies including but not limited to:                    o  Connectivity (Ethernet, WiFi, IPv4, IPv6)                    o  Switching and Routing                    o  Internet services (DNS, DHCP, NTP, NAT)                    o  Linux Operating SystemsIf you are willing to work in a good International Company and you correspond with the profile, please send a CV to: .Note: Only CVs written in English shall be taken into consideration!
Senior C++ Software Engineer
, Chișinău
TasksWorking for an OEM in the area of autonomous driving Level 3 and Level 4 on SW APP of the MID Stack as enabler for autonomous driving or on autonomous driving APPsAnalyzing / Optimizing / Aligning software requirements with the SW architectDefining of software based on the requirements given by the software architect and cross functional requirement provided by the OEMCoding / testing of the software (unit test)Defining the test environment for unit testAutomizing the unit testOptimizing SW according to results of static and dynamic code analyzeAligning with the Software integratorDocumentating of the code, unit tests, unit test bench, alignments and discussions in OEM Tools (ie. DOORS, Codebeamer, CAMEO)Linking of the documentation, source code and test results according to defined processes to fulfill ASPICE and ISO recommendationsQualificationsMust have:SW Architecture setup knowledgeC++14 hands-on expertiseOS (LINUX) operating system experienceEmbedded SWExcellent English skillsBachelor’s degree or equivalent in Computer Science, Engineering or other technical discipline is an advantageNice to have:QNX operation systemAutosar (classic adaptive)Azure toolchain and/or AWS toolchainTools: Codebeamer, DOORS, CAMEOASPICE and ISOTest driven developmentDoc-AS-CodeAlgorithms to detect objects on camera, lidar and radar systemsGerman skills are an advantageYou can apply direct via: https://vivajo.com/job/senior-c-software-engineer/
Software Engineer - PHP Developer is required
, Chișinău
OPTIMUM WEB company is looking for a Software Engineer - PHP Developer, who will take a role in our passionate team where your opinion and expertise matter.An ideal candidate will be a self-starter who perceives technology as an art, understands business goals, and creates scalable and flexible technical solutions.Requirements:- Programming languages: PHP 7/8As a plus:- Symfony Framework 4/5/6 (or Vue.js 2/3)- RESTful API- Google API, OAuth- Familiarity with SQL databases and their declarative query languages- Experience with AWS- Write clean, modular, robust code to implement the desired requirements- Demonstrates a systematic structured problem solving approach- Proficient understanding of code versioning tools, such as Git- Understanding accessibility and security compliance is a plus- Understanding fundamental design principles- 3+ years’ of experience in web development and software design.- Intermediate English.We offer:- Flexible schedule- Office space or remotely- Well Paid Compensation- Paid Holidays- Opportunity to work in interesting projects- Great culture/work environment- Foreign Business tripsPlease send your resume via email: with the position name “Software Engineer - PHP Developer”.
Senior Software Engineer ReactJS, Game Console Team
, Chișinău
Who We AreWe’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.Location: ChisinauAwarded a top Moldovan employer of the year in , our growing team in Chișinău develops the product, design, engineering, and marketing that brings our community of passionate fans together.About The TeamIn the Game Consoles team, we develop apps for the devices that can be found in a Living Room, especially game consoles: Xbox, PlayStation, Nintendo Switch, etc. We use a special cross-platform framework to deliver from a single codebase to all platforms. Because the room is filled with consoles, inevitably we’re having fun in the process of doing what we love - programming!About You:3+ years of experience with ReactExperienced with TypeScriptExperienced with CSSExperienced with WebpackExperienced with REST APIDeep understanding of clean code concepts, design patternsGood level of knowledge of EnglishCan freely use GitEasily write unit testsNice to have:Experience with web developmentExperience with media streamingFamiliar with OOPExperience with MobXHad used or tried RxJSFamiliar with 10-foot UIBachelor's Degree in Computer ScienceA day in the life of our Senior Software Engineer ReactJS:Participate in daily standup and technical meetings and discuss code design, architecture, frameworks, new insights, and conceptsUse the Playstation, the Xbox, and Nintendo Switch to implement new app features using specially crafted Facebook’s ReactJS framework to work on these devices.Have fun discovering the bugs and eliminating themWrite our own small tooling in TypescriptWe are humans, say jokes, laugh sometimes, meet for a drink, and other stuff.BenefitsStay Healthy - Private health insurance including dental and vision care and full insurance package for kids; Pregnancy and post-pregnancy coverage;Take Time for You - Accrued PTO, extended social and paternity leaves, 5 extra fully paid sick days with no justification required, summer Fridays off, company Christmas vacation, flexible schedule & hybrid working mode;Refuel - Catered meals, snacks & beverages, meals reimbursement;Find Balance - On-site gym & showers, gym membership refund, camping sets and bikes free rental, counseling via Onlive.md and Talkspace;Work hard, watch hard - Free premium access to Crunchyroll; Crunchyroll Store discount;Level Up - Prepaid Udemy account, foreign language classes, professional development courses & conferences;Press Play - Game nights, anime nights, Happy Hours, team buildings & celebrations;Take the prize - End-year Bonus, Recognition Award, Impact Award, and Referral Bonus; That's not all - Team bonding budget, facilities compensation, global anniversary & birthday recognition program, gifts for special occasions & others.About CrunchyrollCrunchyroll connects anime and manga fans across + countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles, and manga publishing.Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.The Crunchyroll app is available on over 15 platforms, including all gaming consoles.Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.Our Company ValuesYou’ll see these in action if we’re lucky enough to have you:Courage - When we overcome fear, we enable our best selves.Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.Service - We serve our community with humility, enabling joy and belonging for others.Kaizen - We have a growth mindset committed to constant forward progress.We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Application developer (Cloud Security Research team)
, Chișinău
Place of work: Bratislava, SlovakiaCompany: ESETWage (gross): from EUR/month bttoLess experienced candidate from: EUR/month btto. The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.Information about the positionWe are looking for a software engineer to join our Team. As SW Engineer you will be involved in cloud technology security research. You will help us with the design of solutions and the implementation of proof-of-concept. You will also cooperate on the construction and development of a private cloud. In the technology aspect, we are very flexible team. We always try to use the most suitable tools, platforms and programming languages. Of course, one of our priorities is safety.The cloud is very dynamic area where everything is changing, that is why we are focused also on trainings, learning and development of our knowledge and skills.Requirements for the employeeSkills we are looking for:Required:- Advanced experience in one of these languages C++ / C# / Go- Experience with server side application development- Interest in networking or cloud- Basic experience with Docker- English level – B2Nice to have:- Experience with Kubernetes- Experience with public cloud, preferably Azure- Experience with NoSQL databasesEmployee perks, benefitsSupport in personal and professional development - opportunities to attend various trainings, courses, conferences or meetupsFinancial support in case of life milestones (wedding, childbirth)Fully covered 7 EUR/per day meal vouchersCafeteria system - 40 EUR/month for various activities in the areas of sport, culture, education etc."Refer a friend" benefit - the opportunity to receive a financial bonus when referring a friend for an open vacancyAvailable home-office days - 12 days per month (in SR)Fully-paid 3 sickdaysWellbeing program - free helpline and counselling in personal and professional developmentSport activities support – possibility to participate in various races, bike cages, bikes for rentFresh fruit, tea, coffee, non-alcoholic beverages - you can find them all in every kitchenCasual, friendly, open culture with no dress codeParticipating in company eventsOpportunity to use company common areas (terrace, relax zone, library) for a chill time and meetings with colleaguesVolunteering and opportunity to participate in various CSR activitiesDigi Talents programme benefitsThe job position is supported by the EU-funded labour mobility programme Digi Talents for ICT professionals between Slovakia and Moldova. The programme represents a unique opportunity to boost your professional career and more information at https://digitalents.mdIn addition to the conditions and benefits from the company described above, the programme Digi Talents will provide you with additional benefits:Covering travel costs to Slovakia and back to Moldova,Financial support to cover fees for legal and administrative formalities related to your residence in Slovakia and your living costs (e.g. accommodation, insurance, pocket money and local transport fees) during the first two months of your stay in the amount of up to EUR/month.Provision of professional courses in programming, English language, and Slovak language before and after arrival to Slovakia,Assistance with relocation, residence formalities, accommodation, and cultural orientation. Legal and administrative support during your stay in Slovakia,Participation in the programme is for free.To apply for the job, you must fill out the application at https://digitalents.md/apply-form/ If you have any questions, contact us via emails   and  Brief description of the companyThe beginnings of ESET date back to , when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses.They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In , together with their mutual friend Rudolf Hrubý, they formally establishedESET. What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over million users across the world.This success did not come overnight. The company’s global success and growth was given a boost in with its first “VB” award from the prestigious Virus Bulletin magazine. Since then, we’vereceived this accolade more than times. Today, over 1, employees around the world drive the company’s success – a telling increase from 3 in and in . Almost of them are based in Slovakia, the home of ESET headquarters. Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.Brief description of the Digi Talents programmeDigi Talents programme is implemented with the financial assistance of the European Union, contracted by ICMPD through the Migration Partnership Facility. The contents of this document are the sole responsibility of EMA – Development and Mobility Agency (EMA) and Moldovan Association of ICT Companies (ATIC) and can under no circumstances be regarded as reflecting the position of theEuropean Union and the one of ICMPD.
C++ Software Engineer for Networking/Cloud
, Chișinău
Place of work: Bratislava, SlovakiaCompany: ESETWage (gross): from EUR/month bttoLess experienced candidate from: EUR/month btto. *The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.Information about the positionJob description, responsibilities and dutiesAs a member of the Network Features team you will join the Core Technology Development department under the Endpoint Solutions and Technology Division. You will grow your skills and contribute to the overall success of our products. The main focus of the team is to develop several network related features that are present in various ESET products running on Windows, Linux and Android platforms. It includes application level firewall, http protocol filtering, SSL interception, network signature based attack protection, network device discovery protection and others.The team also develops Cloud Native network security applications running on Kubernetes cluster.As a Software Engineer in the Network Features team, your responsibilities will be:- Participation on the development of assigned components and applications- Development of internal tools for collected network data analysis- Development of Cloud Native microservices for network security application- Designing multi-container applications and components- Participation in code reviews as a member of an agile team- Cooperation with multiple development teams and stakeholders across the companyRequirements for the employeeCandidates with education suit the positionFollow-up/Higher Professional EducationUniversity education (Bachelor's degree)University education (Master's degree)Language skillsEnglish – (B2)Personality requirements and skillsQualifications:- Ideally 2+ years of experience with C++ in a developer role- Keen interest in networking, security and cloud (protocols, technologies, development etc.)Not required, but nice to have:- Experience with Python- Experience with Golang- Knowledge about Kubernetes, Docker, containerization technologies in general- Knowledge about Cloud Native ecosystem (gRPC, Helm, Prometheus, Linkerd etc.)- Experience with Atlassian products (Jira / Confluence) and GitExperience, skills and other requirements specific to the role:- English (B2)- Analytical thinking, conceptual and systematic approach- Knowledge of algorithms and data structures- Willingness to learn new things, open mindEmployee perks, benefitsSupport in personal and professional development - opportunities to attend various trainings, courses, conferences or meetupsFinancial support in case of life milestones (wedding, childbirth)Fully covered 7 EUR/per day meal vouchersCafeteria system - 40 EUR/month for various activities in the areas of sport, culture, education etc."Refer a friend" benefit - the opportunity to receive a financial bonus when referring a friend for an open vacancyAvailable home-office days - 12 days per month (in SR)Fully-paid 3 sickdaysWellbeing program - free helpline and counselling in personal and professional developmentSport activities support – possibility to participate in various races, bike cages, bikes for rentFresh fruit, tea, coffee, non-alcoholic beverages - you can find them all in every kitchenCasual, friendly, open culture with no dress codeParticipating in company eventsOpportunity to use company common areas (terrace, relax zone, library) for a chill time and meetings with colleaguesVolunteering and opportunity to participate in various CSR activitiesDigi Talents programme benefitsThe job position is supported by the EU-funded labour mobility programme Digi Talents for ICT professionals between Slovakia and Moldova. The programme represents a unique opportunity to boost your professional career and more information at https://digitalents.mdIn addition to the conditions and benefits from the company described above, the programme Digi Talents will provide you with additional benefits:Covering travel costs to Slovakia and back to Moldova,Financial support to cover fees for legal and administrative formalities related to your residence in Slovakia and your living costs (e.g. accommodation, insurance, pocket money and local transport fees) during the first two months of your stay in the amount of up to EUR/month.Provision of professional courses in programming, English language, and Slovak language before and after arrival to Slovakia,Assistance with relocation, residence formalities, accommodation, and cultural orientation. Legal and administrative support during your stay in Slovakia,Participation in the programme is for free.To apply for the job, you must fill out the application at https://digitalents.md/apply-form/ If you have any questions, contact us via emails   and  Brief description of the companyThe beginnings of ESET date back to , when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses.They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In , together with their mutual friend Rudolf Hrubý, they formally establishedESET. What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over million users across the world.This success did not come overnight. The company’s global success and growth was given a boost in with its first “VB” award from the prestigious Virus Bulletin magazine. Since then, we’vereceived this accolade more than times. Today, over 1, employees around the world drive the company’s success – a telling increase from 3 in and in . Almost of them are based in Slovakia, the home of ESET headquarters. Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.Brief description of the Digi Talents programmeDigi Talents programme is implemented with the financial assistance of the European Union, contracted by ICMPD through the Migration Partnership Facility. The contents of this document are the sole responsibility of EMA – Development and Mobility Agency (EMA) and Moldovan Association of ICT Companies (ATIC) and can under no circumstances be regarded as reflecting the position of theEuropean Union and the one of ICMPD.
IT Infra OPS Support Engineer
, Chișinău
Job Description: The primary role of the IT Infra OPS Support Engineer is providing 1st and 2nd level technical support towards professional users. You will be answering questions, analyzing problems, and come up with a solution for simple and complex incidents/problems. The IT problems are very diverse and challenging, from installing simple software to troubleshooting network or server performance.The team consists of 32 engineers which are located on 2 different locations: 16 engineers are located in Chișinău (Republic of Moldova) and 16 engineers located in Skopje (North Macedonia). Primary duties and responsibilities:Take ownership of support requests and incidentsAccurate identification of user problems via IT support tools and remote toolsAnalyze, Diagnose and Resolve Windows Server OS / Network, application-related issues of end-userCorrect identification of the cause of the problem and determination of the most suitable solutionAccurate and timely escalation of problems to specialist support teamsProvide mentoring for the junior IT Infra OPS Support EngineersContribute new procedures and policies within the IT department and maintain current procedures and policiesAssist on IT Project work as you grown your engineering experienceRequirements:University degree (in computer science) or you have a background in ITExpress yourself fluently in both spoken and written EnglishStrong communicative skillsPrevious experience in IT user-support and client service is an assetKnowledge of and experience with IT networking and/or systems technologies and architecturesMotivation, discipline, well-structured and flexibility are your key characteristicsWilling to work in shiftsWe offer:Challenging job role with a lot of variety and future in a fast growing, dynamic and international company with a friendly corporate culture.A highly competitive salary according to knowledge and experienceOpportunity to work from homeConferences, courses, coaching and trainingsWorking in a truly international environment, opportunity for international travelTeam building activities with an exceptional teamContact:If you see yourself as a person who could be a valuable member of our team, do not hesitate to apply!Email your CV in English with subject: “IT Infra OPS Support Engineer” to  Website: http://www.katoennatie.com/about-us/