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Рекомендуемые вакансии

Support Engineer with English & Romanian
, Chișinău
RoleDo you speak English & Romanian? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Romanian – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Technical Support Engineer
, Chișinău
Gilat Satellite Networks Technical Support Team is Providing Support and Solutions for Gilat products and services. Technical Support Engineer is responsible for the maintenance, monitoring, configuration, restoration, and analysis of Gilat customer’s network services and infrastructure.ResponsibilitiesPart-time schedule 6-8 hours/day (perfect for students)Provide Level 2 and 3 Technical Support.Detect and triage emerging anomalies and issues on satellite platforms, networking equipment (Cisco, Juniper) and various kinds of servers and operating systems.Provide customer support to Internet Service Providers and Enterprise CustomersInteract with highly qualified Customer Engineering and Support Teams as a vendor Representative, tickets are being handled over Ticketing Systems and not by phone.Ability to gather, organize and analyze large amounts of data, detect relationships and make decisions.Basic QualificationsFluency in English, excellent written and verbal communication (min B2)1+ year of professional experience in a network, IT, or security setting including but not limited to a Network Operation Center (NOC), Security Operation Center (SOC), etc. Preferred Skills and ExperienceAbility to work effectively in a dynamic environment that includes working with changing needs and requirementsExperience in mission-critical operations where outstanding attention to detail is required to ensure successCertifications, Courses (or knowledge) including Cisco, Juniper, CompTIA, LPIC or other industry certificationsNice to have: Experience with troubleshooting complex systems with data analysis.Nice to have: Basic software experience in Python, SQL, Bash, or similar languages.Familiarity with service provider and home networks technologies including but not limited to:                    o  Connectivity (Ethernet, WiFi, IPv4, IPv6)                    o  Switching and Routing                    o  Internet services (DNS, DHCP, NTP, NAT)                    o  Linux Operating SystemsIf you are willing to work in a good International Company and you correspond with the profile, please send a CV to: .Note: Only CVs written in English shall be taken into consideration!
Support Engineer with English & Turkish
, Chișinău
Do you speak English & Turkish? In Stefanini, if you speak English & Turkish at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Turkish – intermediate (B2) to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English & Kazakh
, Chișinău
RoleDo you speak English & Kazakh? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English & Kazakh knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Kazakh – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer (L2) | Банк
, Chișinău
В настоящее время наш банк имеет самую большую банковскую сеть подразделений в Молдове, и присутствует во всех районах страны. Все отделения банка предоставляют полный спектр финансовых услуг, всем категориям клиентов: физическим и юридическим лицам, и финансовым учреждениям.Что нужно делать:Решение инцидентов и запросов на обслуживание в рамках работы 2 линии сопровождения;Анализ технических проблем и поиск причин по логам;Выявление дефектов в ПО и эскалация их на 3 линию сопровождения;Выполнение настроек в прикладной банковской системе;Тестирование релизов на тестовых стендах;Общение с командой разработки, баг трекинг, участие в тестировании и запуске новых продуктов и сервисов;Участие в разработке инструментов для сотрудников 1-й и 2-й линии поддержки, настройка мониторингов данных.От кандидата мы ждем:Опыт сопровождения систем;Опыт работы с СУБД;Умение писать сложные запросы SQL с подзапросами;Навыки администрирования Windows и/или Linux;Знания Wildfly или JBoss или Tomcat;Высокий уровень ответственности и самостоятельности;Хорошие аналитические навыки, умение сопоставлять данные, выявлять причинно-следственные связи;Хорошие коммуникативные навыки.Что мы предлагаем:Официальное трудоустройство;Своевременную заработную плату;Выгодные условия по продуктам банка для сотрудников;Комфортный и современный офис в центре города.Если вы заинтересованы в вакансии - отправьте нам ваше резюме - .If you send us your CV you will authorize the processing of personal data contained in your СV.
Support Engineer with French
, Chișinău
Do you speak French and English? In Stefanini, if you speak French & English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, French knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & French – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with Italian
, Chișinău
DescriereDo you speak Italian and English? In Stefanini, if you speak Italian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Italian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English and Ukrainian
, Chișinău
Do you speak Ukrainian and English? In Stefanini, if you speak Ukrainian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Ukrainian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer (Administration Team)
, Chișinău
The Support Engineer will be responsible for maintaining access to supported applications, including ALM, Concur, eSourcing, and GSMT. This includes performing user account administration for in-scope systems, coordinating global and internal user relocation processes, and updating non-HR data in SAP systems. Additionally, the Support Engineer will be responsible for maintaining Active Directory resources, generating reports, and performing adjustments of attributes in SAP-based systems. The role also includes SAP developer and SAP object keys generation, and monitoring incoming support requests for user administration scope and on-site support dispatch.Key Responsibilities:Maintain access to supported applications (ex. ALM, Concur, eSourcing, GSMT) basing on automatically generated service requests, perform user accounts administration for in-scope systemsCoordinate Global User Relocation processCoordinate Internal User Relocation process for selected locationsCoordinate User Entry and user Exit processesUpdating non-HR data in SAPsMaintain Active Directory resources (shared mailboxes, security groups, distribution lists, special accounts) including their creation/ update/ removalGenerate reportsPerform adjustments of attributes in sap based systemsSAP developer and SAP object keys generationPerform monitoring of incoming support requests for user administration scope and on-site support dispatch and act on them in line with established proceduresQualifications:Experience with SAP, ALM, Concur, eSourcing, GSMT or similar systemsKnowledge of Active Directory and experience with user account administrationStrong attention to detail and ability to work with a high degree of accuracyExcellent communication and coordination skillsStrong problem-solving skills and ability to work in a fast-paced environmentExperience in IT Support will be an added advantage
Support Engineer (Event Monitoring Team)
, Chișinău
The Support Engineer will be responsible for performing monitoring of alerts in the ITSM application, taking action triggered by specific alerts in line with established procedures, and informing necessary functions via proper channels as indicated by established process in a timely manner. Additionally, the Support Engineer will be responsible for documenting taken actions, reporting in-progress activities to next shifts, and performing monitoring of incoming support requests for on-site support dispatch and act on them in line with established procedures.Key Responsibilities:Perform monitoring of alerts in ITSM applicationTake action triggered by specific alerts in line with established proceduresInform necessary functions via proper channels as indicated by established process in a timely mannerDocument taken actionsReport in-progress activities to next shiftsPerform monitoring of incoming support requests for on-site support dispatch and act on them in line with established proceduresQualifications:Experience with ITSM applicationsStrong attention to detail and ability to work with a high degree of accuracyExcellent communication and coordination skillsStrong problem-solving skills and ability to work in a fast-paced environmentExperience in IT Support will be an added advantageFamiliarity with monitoring and alerting tools will be an added advantageKnowledge of incident management processes and best practices