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Support Engineer with English & Romanian
, Chișinău
RoleDo you speak English & Romanian? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Romanian – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English & Turkish
, Chișinău
Do you speak English & Turkish? In Stefanini, if you speak English & Turkish at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Turkish – intermediate (B2) to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English & Kazakh
, Chișinău
RoleDo you speak English & Kazakh? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English & Kazakh knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Kazakh – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
DevOps Engineer, IT
, Chișinău
Discover our exciting job opportunities and start your own adventure at maib!The largest bank in Moldova offers new IT positions in different areas that will support Agile Transformation.  Now we are looking for DevOps Engineer for the project of developing mobile bank applications for legal entities and individuals, digital and agile bank’s initiatives. If you love innovating and building digital solutions, join us. The first things you will do:Design and Implementation of cloud Infrastructure on premise and on a variety of Cloud Providers (Azure a preference);Perform root cause analysis for production issues using Open Source technology;Build tooling and software to mitigate common problems;Work with the Development Teams to manage releases of software using CI/CD;Keep up to date with recent news and developments in the Open Source community;Ensure all software is configured against modern industry recommendations;Monitor systems, applications and vulnerabilities to ensure they are healthy and secure;Responsible for maintaining SLO’s / SLA’s for uptime and performance for the platform;Ensure security and stability of the platform;Supporting other teams with DevOps specific skillsets.What qualifications you will need:An understanding of DevOps/SRE methodology;Container Orchestration via Kubernetes;Database Technologies, Preferably MS SQL;Continuous Integration tooling, e.g. GitLab, Jenkins, Team City;Continuous Deployment tooling e.g. Argo CD;Cloud Providers, e.g. Azure/GCP/AWS;Linux System Administration, e.g. RHEL/CentOS;Scripting, e.g. Bash/Python/Go;Configuration Management, e.g. Ansible;Infrastructure Management, e.g. Terraform;Monitoring, e.g. Prometheus, Grafana, Graphite;Log aggregation, e.g. ELK, Splunk, Greylog. What abilities you will live:Open minded and self-driver;Oriented to the results and strong organized;Effective communication skills, self-confidence and good team player;Ability to understand business requirements and translate them into technical requirements;Attentive to the details, flexible and collaborative.What we offer:Flexibility: Hybrid or in the office work;Competitive salary and benefits as we are the first bank in Agile Transformation;Lunch tickets, preferred loans and corporate number;A huge range of additional discounts for different brands;Great opportunities to have autonomy in your position, to enjoy professional life together with our IT team and to be THE key contributor in building an agile bank.You are more than welcome to send the application or CV to  and one of our recruiter will contact you in the nearest time. ))You can be the one to bring the Agile culture to the maib! 
IT Infra OPS Support Engineer
, Chișinău
Job Description: The primary role of the IT Infra OPS Support Engineer is providing 1st and 2nd level technical support towards professional users. You will be answering questions, analyzing problems, and come up with a solution for simple and complex incidents/problems. The IT problems are very diverse and challenging, from installing simple software to troubleshooting network or server performance.The team consists of 32 engineers which are located on 2 different locations: 16 engineers are located in Chișinău (Republic of Moldova) and 16 engineers located in Skopje (North Macedonia). Primary duties and responsibilities:Take ownership of support requests and incidentsAccurate identification of user problems via IT support tools and remote toolsAnalyze, Diagnose and Resolve Windows Server OS / Network, application-related issues of end-userCorrect identification of the cause of the problem and determination of the most suitable solutionAccurate and timely escalation of problems to specialist support teamsProvide mentoring for the junior IT Infra OPS Support EngineersContribute new procedures and policies within the IT department and maintain current procedures and policiesAssist on IT Project work as you grown your engineering experienceRequirements:University degree (in computer science) or you have a background in ITExpress yourself fluently in both spoken and written EnglishStrong communicative skillsPrevious experience in IT user-support and client service is an assetKnowledge of and experience with IT networking and/or systems technologies and architecturesMotivation, discipline, well-structured and flexibility are your key characteristicsWilling to work in shiftsWe offer:Challenging job role with a lot of variety and future in a fast growing, dynamic and international company with a friendly corporate culture.A highly competitive salary according to knowledge and experienceOpportunity to work from homeConferences, courses, coaching and trainingsWorking in a truly international environment, opportunity for international travelTeam building activities with an exceptional teamContact:If you see yourself as a person who could be a valuable member of our team, do not hesitate to apply!Email your CV in English with subject: “IT Infra OPS Support Engineer” to  Website: http://www.katoennatie.com/about-us/     
IT Systems Support Engineer
, Chișinău
Orange Moldova is looking for a new colleague to fill in the position of IT Systems Support Engineer.This is an individual contributor job level position and its objective is to provide operational support and maintenance for Billing and FMS applications/services/modules. Also you will be responsible to process trouble tickets related to Postpaid Billing, VAS and Prepaid services.what you will be doing:provide support and maintenance for Billing and FMS applications and services in production while ensuring the commitment in terms of lead time for the intervention and reinstating the service.monitoring of Billing System procedures (including automates and scheduled tasks). Timely reporting and fixing of runtime errors under reduced timescales, in order to ensure minimum Billing System downtimes.provide technical support for trouble tickets related to Postpaid Billing, FMS, VAS and prepaid services.process tickets raised to Support team in an efficient and effective mode providing deep analysis and problem diagnosis.ensure that tickets are solved in specified terms, according procedure.perform analysis of system functionality in order to discover and prevent subscribers complains.provide support for creating new services and in opening new roaming agreements.what we are looking for:university degree in Computer Science or similarexcellent knowledge and expirience in SQLbasic knowleadge of Oracle, PL/SQLbasic knowleadge of telecommunication systemsbasic knowledge of Windows OS/Linuxproficiency in Romanian, Russian and EnglishWe invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.If you share the same views, please send us your CV to We will be happy to welcome you into a young and dynamic team!Working for Orange is one of a kind experience. Come check it out!Orange Moldova Str. Alba Iulia 75, Chişinău, Moldova
Support Engineer with French
, Chișinău
Do you speak French and English? In Stefanini, if you speak French & English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, French knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & French – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with Italian
, Chișinău
DescriereDo you speak Italian and English? In Stefanini, if you speak Italian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Italian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English and Ukrainian
, Chișinău
Do you speak Ukrainian and English? In Stefanini, if you speak Ukrainian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Ukrainian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Network Security Engineer
, Chișinău
We are looking for a dynamic support engineer, fluent in English, to join our team of highly skilled support professionals. You will work on cutting edge technology constantly improving support center of excellence for our partners.Network engineers are responsible for implementing, maintaining, supporting, developing and, in some cases, designing and providing solutions for our partners.General tasks include:Reproduce issues from customers’ description of the problem and provide a resolution;Resolve open tickets for company partners;Troubleshoot, diagnose and resolve customer issues independently, making use of the resources available;Communicate effectively with customers, including expectations for callbacks and followup on their issues;Design solutions for customers, from a single device to creating an entire network architecture;Work with various engineers from our partners in order to install and configure primarily firewalls, but also a vast range of products, such as Web Application Firewalls, Anti-Spam Gateways, Wireless Networks, Sandboxes etc.A working knowledge of any of the following areas or experiences is highly required:Advanced Networking Knowledge is required(CCNA/CCNP represent a plus). Specifically, routing and switchingFamiliarity and/or experience with multiple network and security technologies including global telecom transports, routing (BGP, EIGRP, OSPF), switching, capacity management, DNS, DHCP, MPLS, network security controls, network monitoring, and wirelessExperience with various network devices such as routers, firewalls, switches, etc.Understanding of business security practices and proceduresHardware security implementationFluent in English; excellent oral and written communication skills required, including the ability to communicate and present across all management and organizational levels are requiredPresentations skills