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Livelihoods officer Moldova Chisinau
Norwegian Refugee Council, Кишинев
JOB DESCRIPTIONAll NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.  Role and responsibilities NRC livelihood unit works to support the refugees from Ukraine and vulnerable groups in acquiring market-oriented skills, job linkages, entrepreneurship, and other activities that contribute to the resilience and self-reliance of the targeted community. The post holder will be part of the NRC Moldova Area Office team, under the management of the Livelihoods Project Coordinator. The post holder will be responsible for implementing and supervising the assigned tasks related to the field activities. NRC is looking for a suitable candidate with strong behavior and English competencies with a desire to improve the economic situation of the populations we are targeting. Female candidates are strongly encouraged to apply. Generic responsibilities Adherence to all NRC policies, guidance, tools, handbooks, and procedures, specifically the NRC Global Livelihoods and Food Security (LFS) Strategy and programme policy Support and collaborate with NRC’s local livelihoods partners in the area (if relevant) Research, monitor and analyse the livelihoods and economic recovery context in Moldova Identify opportunities to collaborate or work in partnership with other Livelihoods actors to best support the livelihoods needs of the population in Moldova Ensure strong engagement and accountability to all communities that NRC is working with Engage with and support the development of Livelihoods strategies and projects Work closely with the Monitoring and Evaluation team to develop tools, facilitate activities, collect useful data and learn and adapt Livelihoods interventions based on findings Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action. Specific responsibilities Maintain accurate documentation of project activities in compliance with NRC and donor requirements. Carry out / supervise economic vulnerability assessments with the support of the project Coordinator, service mappings and market assessments and give necessary recommendations to the Project Manager. Take the lead in the community mobilization and targeting and monitor movement and distribution of in-kind assistance and grants maintaining a complete paper trail for all registrations, verifications, and distributions for all livelihoods and cash-related activities. Conduct regular field visits to project sites and update the Project Coordinator/Manager on the progress of project activities in the field. Responsible for site planning, date and location of the distribution, and crowd control. Establish strong working relationships with targeted communities, local authorities, and local partners. Supervise and provide technical support to contractors/trainers/local partners to implement business-focused training programmes. Provide mentoring and coaching to all businesses supported with grants. Implement/support the implementation of the NRC Community Engagement Approach activities. Diagnose and report any programmatic or operational challenges. Contribute to the preparation of relevant documents, including contracts, MoUs, communication materials, reports, presentations, etc. Participate when requested in the recruitment of Project Assistants and incentive staff. Develop weekly work plans as per the overall implementation plans. Vehicle movement planning for the team according to weekly work plans. Prepare and raise procurement requests as per procurement and spending plans. Lead on the preparation for payments including stipends, cash grants etc. Working closely and coordinating the activities with monitoring and evaluation unit for monitoring the activities, carrying out post-distribution monitoring, and share the information with other staff. Support with internal and external referrals. Support the LFS PM/PDM in occasional translation support between Romanian/Ukrainian and English. Any other duties assigned by line manager as and when required. Competencies Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 1. Professional competencies Generic professional competencies for this position: 1-2 years of relevant experience, preferably in implementing food security and livelihoods projects within the humanitarian sector Bachelor's degree preferably in Economics, Agriculture, Business, Social Sciences, or other related fields Preferred to have knowledge of the humanitarian or development sector in Moldova along with experience and knowledge of employment and entrepreneurship in Moldova, the agri-food sector and interventions which can support people’s food needs Demonstrated experience in conducting assessments Strong data management and data analysis skills Fluency in English, Russian, and Romanian essential, both written and verbal.Context related skills, knowledge and experience: Knowledge of the context in Moldova Knowledge and experience in working with people from diverse backgrounds and cultures Experience in starting up new programmes and working in partnership is a plus. Kindly note that this position is open to candidates who have the legal right to work in Moldova and note that we are unable to provide work permits or visa sponsorships for this position.Please note that the empty or incomplete applications as well as CVs received via email will not be considered official and will not be processed.Please submit your application at the following link: https://www.nrc.no/jobs/#en/sites/CX_/job/Apply Before06/02/, 11:59 PM
Admin/Finance Assistant
HR-Consulting, Кишинев, Центр
Job purpose:Under the direct supervision and guidance of the Senior Finance Officer, the Admin/Finance Assistantwill support the proper implementation of the International Federation of Red Cross and Red Crescent Societies and Moldova Red Cross IFRC/MRCS programs in a timely, effective, and efficient manner, as well as providing support to the Finance and Administration Unit of Moldova Country Office.Job duties and responsibilities: Invoice processing:Processing of supplier invoices allocated by the Senior Finance Officer facilitating their payments as the invoices become due;Ensure that expenditure incurred is in full compliance with the Federation Financial and procurement procedures;Check expenditure and documentation on payment requests to ensure compliance with donor financialrequirements and in line with audit recommendations before submitting payment proposals to the treasury for payments;Perform matching to supplier accounts monthly;Ensure that invoices are filed appropriately and stored per the federation principles on filing, and retrieved easily upon demand.Month-closure process:Assist in preparing supplementary Service invoices for partner National societies every month;Assist in the reconciliation of Supplementary service accounts;Assist in the processing of Lease agreements for Delegates’ apartments and IFRC Office and ensured no service disruptions;Drawing up and delivery of monthly VAT reports to the State Tax Inspectorate, the provision of the reimbursement of the VAT applied;Assist in monitoring and clearing the account (deposits account) as represented in the Balance Sheet;Ensure an efficient filing system within the Finance Unit by reviewing and preparing federation files and transmitting them to the archives;Assist in managing petty cash for day-to-day payments in the location;In the absence of the Senior Finance officer, assist in preparing the bank payments and ensure all relevant supporting documentation is provided;Any other tasks assigned by the line manager.Support:Support the admin officer in event organization and prepare all finance-related documents;Assist in payment of relevant admin-related invoices as per the tracker issued by the Admin Officer;With prior approval of the Administration Officer, prepare Logistics requisition of materials needed for maintenance activities, with a time frame and cost.Requirements:Relevant University Degree in Business Administration, Commerce, or any other relevant fields plus full professional accountancy qualification.1-3 years of work experience in program support;Ability to write basic Financial and Admin Reports;Practical knowledge of computers (Windows, Spreadsheets, Word processing, e-mail);Filling;Excellent communication skills (written, spoken, listening) in English, Russian and Romanian;Communication and relationship skills, responsibility, initiative, and dynamism;Excellent Inter-Personal-Skills - Tact to communicate with stakeholders;Excellent organizational and time management skills.You'll get:Competitive salary (depends on experience);Experience working in an international NGO;Monday through Friday, between 9 and 18;Comfortable office in the center of Chisinau.Interested candidates may send CV in English to the HR-Consulting email address:  with the position code AFAFor more information, please call:
Operations Manager, Moldova (National Role)
, Chișinău
Apply herehttps://recruiting2.ultipro.com/MERMERCY/JobBoard/bcf-e5ee-a58c-6ac0a3b94/Opportunity/OpportunityDetail?opportunityId=e8bd5d3e-cc-b1ac-51fbec1ae2b7Location: Chisinau, MoldovaPosition: Status Full TimeAPPLICATION REQUIREMENT:Mercy Corps is highly committed to data privacy. While applying, the candidate is requested to submit a CONSENT on processing information and personal data for this recruitment and for future relevant vacancies recruitment.About Mercy CorpsMercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.Program / Department SummaryMercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania and Moldova, or trapped behind frontlines. We aim to reach , vulnerable people with multi-purpose cash assistance, in-kind humanitarian support, and protection services across four countries. Almost all of our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine.General Position SummaryThe Operations Manager Moldova is responsible for enabling excellence in operations functions across locations in Moldova while coordinating efforts and offering additional support as required to teams based in Ukraine. Reporting to the Director of Operations - Ukraine Response. The Operations Manager Moldova will ensure that systems are in place and followed to provide efficiency and good communications to enable all Mercy Corps staff to understand these systems and work cooperatively with others. The Operations Manager Moldova shall also oversee the successful management of administration, procurement, travel, fleet management, and logistics management functions for the office in Chisinau, support all program locations in Moldova. They shall work with in-country resources and with technical assistance from the Global Procurement and Logistics unit to ensure that the Ukraine response remains a data-driven, forward-thinking and innovative operation among Mercy Corps' global portfolio.Essential Job ResponsibilitiesStrategy and VisionProvide program support, coordination; supervision, and monitoring designed to meet program objectives;Contribute to the country's strategic planning process and provide regular updates; andSupport the Director of Operations to ensure that the overall operations structure reflects the best practices of the agency.RepresentationInterface with relevant government authorities responsible for International NGOs;Maintain productive relationships with all stakeholders, vendors, suppliers, etc.;Support hub Operations team members in maintaining productive relationships with all stakeholders, vendors, suppliers, etc.; andParticipate in the external working groups, cluster system, and other operational coordinating bodiesas needed.Interface with local legal, recruiting/payroll, banking agencies as required until such a time that those duties can be taken on by the respective responsible individuals [Team Lead, HR, Finance, Security})Facilities and Office ManagementEnsure facilities and office management policies and procedures are implemented as described in the Field Facilities and Office Management Manual.Oversee set-up and development of Mercy Corps offices including drafting and reviewing contracts for office and housing space, leasehold improvements, and IT.Oversee facility management, including housing and office leases; ensure that security standards are maintained at all premises.Be responsible for any necessary expatriate visa, travel, and work permits.Ensure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with law and Mercy Corps/donor policies.Responsible for ensuring optimum utilization of resources including operations budgets.Ensuring full compliance as per the standard operating process, and policies in operations.LogisticsSupervise any fleet and transportation requirements for the Moldova team and cross- border travel to Ukraine via Lviv and Odesa.Establish and maintain a pipeline of supplies, as requested by the Ukraine team, overseeing the logistical aspects of the operation.Liaise with finance to ensure compliance and payment schedules; maintain service contracts.Coordinate logistical (non-program) aspects of material aid projects and associated shipments; manage importation and customs clearance elements. Oversee equipment registration, licensing, insurance, etc.Prepare for any storage requirements both in Moldova.Maintain inventory records of materials and materials flow; oversee tracking of all assets.Other ResponsibilitiesEnsure functional IT systems within country program offices, with the IT and Information Security actorsEnsure that Mercy Corps contracts and business transactions/relationships are transparent and in compliance with country law and Mercy Corps/donor policies;Conduct himself/herself both professionally and personally in such manner as to bring credit to MercyCorps and to not jeopardize its humanitarian mission;Provide Security Focal Point coverage in the absence or as back up to the Safety & Security Officer. Such responsibilities include but are not limited to: conducting country or local security risk assessments, maintaining Mercy Corps’ Global Minimum Standards for Safety & Security, communicates relevant updates to the context to team members as necessary, conducts incident reporting as needed, leads or conducts necessary security briefings for team members, and other duties as assigned.Where required or requested, provide additional Administrative or Operational support to other areas of the Ukraine response;Risk ManagementWith the Director of Operations, support departmental risk identification and mitigation actions that align with organizational and regional risk-management initiatives.Support Hub Director of Operations on risk management and mitigation.Provide input including operational risk analysis and recommendations to the Operations and FinanceLeads related to Operations spending and effectiveness of in-country reporting and planning systems.Compliance ManagementWork with Finance and Ethics/Assurance actors’ compliance to mitigate fraud, conflict of interest and legal ramifications of Mercy Corps activities;Assure effective monitoring of Mercy Corps systems and processes in operational hubs by ensuring that remote management plans are resilient and contextually appropriate; andPlay an active role in supporting Operations departments in preparing internal and external audits, ensuring that recommendations related to operations are followed and all necessary measures to address audit findings are taken.Supervisory ResponsibilityDirect supervision of all operations personnel (coordinator, administrative officer and assistant, logistics, drivers etc.) in Moldova.AccountabilityReports Directly To: Director of OperationsWorks Directly With: Country Lead outside of Ukraine, Program Departments, Finance actors inUkraine, IT/Information Security Coordinator, Security Manager Ukraine Response.Accountability to Participants and StakeholdersMercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.Minimum Qualification & Transferable SkillsRelevant degree in a relevant field.A minimum to have field experience in Operations management.Demonstrated attention to detail, following procedures, meeting deadlines and working and problem solving independently and cooperatively.Excellent negotiation and representation skills.Effective verbal and written communication, organizational, prioritization and Microsoft Office applications.Excellent oral and written English and Romanian/Moldovan required. Russian and/or Ukrainian is a plus.Ability to work effectively with an ethnically diverse team in a sensitive environment.Success FactorsThe successful Operations Manager will be good at problem-solvingre and have the ability to work out methods to deliver successful programs while demonstrating excellent stewardship of donor funds and compliance with Mercy Corps and donor regulations. They will maintain strong cooperative relationships with other departments and interact effectively with international and national personnel both in a managerial as well as training capacity while demonstrating the ability to multi-task, meet deadlines, and process information in support of changing program activities. They will be able to live and work closely with a diverse team of individuals in a highly intense and fluid work and security environment and be willing to travel regularly to Mercy Corps field offices and project sites. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.Living Conditions / Environmental ConditionsThe position is covering Moldova, based in Chisinau and may require up to 30% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Given the emergency context, this position requires exceptional work schedules, including evenings and weekends.Ongoing LearningIn support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and developmentDiversity, Equity & InclusionAchieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.Equal Employment OpportunityMercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.
Manager produse Digitale, Departamentul Produse Digitale
, Chișinău
Misiune post: Îmbunătățirea experienței digitale a clienților, prin propunerea si gestionarea de măsuri eficiente de dezvoltare aferente domeniului digital banking.Ce ai de făcut:Vei contribui la generarea de strategii și viziuni pe termen lung pentru a crea cele mai bune produse digitale;Vei defini nevoia de business pentru sistemele automatizate de deservire la distanta, pregătirea specificațiilor business, în colaborare cu unitățile competente ale băncii (Managerii de Produse din cadrul diviziilor comerciale) și înaintarea acestora pentru dezvoltare, asigurând înțelegerea coerenta a acestora de către echipele relevante (interne si externe);Vei gestiona, conduce cercetări (User research) și studii de evaluare a utilizării a produselor digitale, pentru a propune viziunea și planul de dezvoltare pe termen scurt si mediu;Vei elabora scenarii de dezvoltare, prioritiza descrierea cerințelor și vei asigura implementarea acestora conform strategiei Vei acționa în parteneriat cu echipele IT, Business si furnizori externi pentru definirea planului si perimetrului de dezvoltare a produselor digitale, asigurând livrarea produsului in timp conform așteptărilor;Vei planifica și prioritiza dezvoltarea produselor si funcționalităților aferente produselor digitale (Product backlog maintainance);Vei asigura testarea și verificarea noilor produse și servicii digitale, precum și modificarea produselor și serviciilor digitale existente;Vei monitoriza si evalua performanța produselor digitale întru facilitarea îmbunătățirilor continue in iterații;Vei crea materiale profesionale pentru instruire privind serviciile electronice și, acolo unde este necesar, vei acorda suport profesional pentru desfășurarea formărilor;Vei elabora și actualiza actele normative interne referitoare la produsele digitale;Vei acționa ca si Ambasador a produselor digitale, atât pe intern cit și pe extern, distribuind cunoștințele și oferind consultanță.Vom aprecia să ai:Studii superioare în domeniul financiar-bancar sau administrării afacerilor, marketing, business și/sau domenii conexe;Experiență de min. 1 ani în domeniul financiar-bancar;Abilități de comunicare atât cu echipele Business cât și tehnice;Pasiune pentru dezvoltarea celor mai bune produse digitale pentru satisfacerea nevoii clienților;Abilitați analitice, de prioritizare si negociere;Cunoașterea cadrului normativ financiar-bancar;Cunoașterea produselor / serviciile bancare, în special celor oferite prin canalele de deservire la distanță, dar și a proceselor de lucru cu clienții;Cunoașterea aprofundată a aplicațiilor MS Office (Excel, Word, Power Point, Internet Explorer);Cunoașterea limbii română, rusă, engleza.Pune-ţi cariera pe upgrade cu OTP Bank S.A Te invităm să aplici CV-ul la (Vom aprecia să specifici funcţia pentru care candidezi)
Training Coordinator
, Chișinău
We are looking for a training coordinator to work as a part of the company training center team who will be responsible for keeping records of the unit's operating activities. As a training coordinator, he/she will work closely with the Education Manager to develop and deliver a smooth education process for students.Responsibilities:Keeping records of education operating activities on a daily basis.Supporting the online educational process for students.Supporting the administration of the educational platform (LMS).Taking part in the development and release of online technical courses for internal company needs.Performing operational activities related to in-house corporate education.Requirements:Experience in the online training business / corporate or academic education / corporate HR OR Bachelor’s degree in education / people management/ linguistics OR retraining in adult education / online education.Upper-intermediate English language level or higher.Desire and ability to quickly learn new technologies and tools.Excellent communication and organisational skills.Will be an advantage:Understanding of software engineering processes.Experience in online courses development/supervision.Experience with modern education online tools.
Специалист технической поддержки для работы в call-центр...
, Chișinău
Ваши функциональные обязанности:Техническая поддержка абонентов по телефону.Настройка сервиса по запросам клиентов и оказание помощи в изучении функционала продуктов;Поиск и решение возникающих у клиентов проблем и неисправностей при использовании услуг компании;Создание заявок для решения запросов и проблем в структурные подразделения Компании (оформление заявок на выезд, запросы в отдел продаж и абонентский отдел а также в технический отдел)Чем Вы должны обладать:Умение корректно вести общение по телефону, грамотно формулировать свои мысли;Среднее знание ПК и ExcelГрафик: с 11:00 до 19:00 Воскресенье-Четверг.Зарплата: 7т лей
Admin/Finance Assistant ( International Federation of Red Cross and Red Crescent Societies - IFRC))
HR-Consulting srl, Кишинёв
For our client - the International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with a network of 192-member National Societies, we are actively looking for an Admin/Finance Assistant.Job purpose:Under the direct supervision and guidance of the Senior Finance Officer, the Admin/Finance Assistant will support the proper implementation of the International Federation of Red Cross and Red Crescent Societies and Moldova Red Cross IFRC/MRCS programs in a timely, effective, and efficient manner, as well as providing support to the Finance and Administration Unit of Moldova Country Office.Job duties and responsibilitiesInvoice processing● Processing of supplier invoices allocated by the Senior Finance Officer facilitating their payments as the invoices become due;● Ensure that expenditure incurred is in full compliance with the Federation Financial and procurement procedures;● Check expenditure and documentation on payment requests to ensure compliance with donor financial requirements and in line with audit recommendations before submitting payment proposals to the treasury for payments;● Perform matching to supplier accounts monthly;● Ensure that invoices are filed appropriately and stored per the federation principles on filing, and retrieved easily upon demand.Month-closure process● Assist in preparing supplementary Service invoices for partner National societies every month;● Assist in the reconciliation of Supplementary service accounts;● Assist in the processing of Lease agreements for Delegates’ apartments and IFRC Office and ensured no service disruptions;● Drawing up and delivery of monthly VAT reports to the State Tax Inspectorate, the provision of the reimbursement of the VAT applied;● Assist in monitoring and clearing the account 1490 (deposits account) as represented in the Balance Sheet;● Ensure an efficient filing system within the Finance Unit by reviewing and preparing federation files and transmitting them to the archives.● Assist in managing petty cash for day-to-day payments in the location.● In the absence of the Senior Finance officer, assist in preparing the bank payments and ensure all relevant supporting documentation is provided;● Any other tasks assigned by the line manager.Support● Support the admin officer in event organization and prepare all finance-related documents;● Assist in payment of relevant admin-related invoices as per the tracker issued by the Admin Officer;● With prior approval of the Administration Officer, prepare Logistics requisition of materials needed for maintenance activities, with a time frame and cost.Requirements:Relevant University Degree in Business Administration, Commerce, or any other relevant fields plus full professional accountancy qualification.1-3 years of work experience in program support;Ability to write basic Financial and Admin Reports;Practical knowledge of computers (Windows, Spreadsheets, Word processing, e-mail);Filling;Excellent communication skills (written, spoken, listening) in English, Russian and Romanian Communication and relationship skills, responsibility, initiative, and dynamism;Excellent Inter-Personal-Skills - Tact to communicate with stakeholders;Excellent organizational and time management skills;You'll get:Competitive salary (depends on experience);Experience working in an international NGO;Monday through Friday, between 9 and 18;Comfortable office in the center of Chisinau.Interested candidates may send CV in English to the HR-Consulting email address: [email protected] with the position code AFA.For more information, please call: 069 638 007