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Head of E-Commerce / Online Sales Director
, Chișinău
„VIORICA-COSMETIC” este cel mai mare producător de produse cosmetice din Republica Moldova, cu extinderea stabilă și creșterea vânzărilor minim cu 35% fiecare an. Produsele companiei „VIORICA-COSMETIC” câștigă premii internaţionale în fiecare an.Acum „VIORICA-COSMETIC” este în căutarea unui Head of E-Commerce / Online Sales DirectorAceasta este o oportunitate unică de a deveni o parte a echipei noastre de top-management și de a lua parte la dezvoltarea brandurilor noastre în R.Moldova pe piețele externe.Ce oferim?Program de lucru: Luni-Vineri, de la la sau de la , pauză de masă;Angajarea în conformitate cu Codul Muncii al Republicii Moldova, pachet social complet;Dezvoltarea profesională și creșterea carierei, atât în cadrul companiei, cât și în cadrul holdingului;Echipă tânară, ambițioasă și prietenoasă.Ce este nevoie pentru asta?Studii superioare, de preferință în specialitate;Experiență de minim 2 ani în managementul marketingului;Experiență în vânzări onlineExperiență în managementul produselor în IT, înțelegere suficientă a aspectelor tehnice ale magazinului online pentru a stabili sarcini pentru dezvoltatori;PC - utilizator profesionist, cunoștințe bune de MS Office, Excel, Adobe Photoshop la nivel de bază;Experiență cu instrumente analitice precum Google Analytics, Optimizely etc.;Cunoașterea limbii române, rusă la nivel înalt, cunoașterea limbii engleze va constitui un avantaj;Experiență și abilități de management, abilitatea de organizare și a conduce echipa.Ce va trebui de făcut?Planificare financiară, urmărire a performanței;Logistica, controlul stocurilor, contabilitate;Marketplace - listare, vânzări, promoții, promovare în cadrul platformei;Suport clienți prin telefon și mesagerie instant, consultații și upsell;Lucrul cu afiliații pentru a genera trafic la un preț accesibil (inclusiv un afiliat intern);Lucrul cu loyalty and direct traffic manager pentru a activa clienții fideli și clienții potențiali;Promoții online - dezvoltare, calcul, analiza eficacității;Studierea celor mai bune practici mondiale în domeniul vânzărilor online, stabilirea sarcinilor dezvoltatorilor pentru a îmbunătăți magazinul online și a introduce noi funcții;Optimizarea site-ului și magazinului online din toate punctele de vedere - usability, CRO, viteza de încărcare, securitate, SEO;Gestionarea conținutului site-ului.Pentru a aplica pentru această poziție, vă rugăm să atașați CV-ul. la adresa de e-mail cu indicarea funcției pentru care candidezi: This is a unique opportunity to become a part of our top-management team and take part in developing our brands in R.Moldova and on foreign markets.Main goals:Online sale of Viorica-Cosmetic brand products in R.Moldova and on foreign markets, team management.Financial planning, performance tracking;Logistics, stock control, accounting;Marketplace - listing, sales, promotions, promotion within the platform;Customer support by phone and instant messaging, consultations and upsell;Working with affiliates to generate traffic at an affordable price (including an internal affiliate);Working with the loyalty and direct traffic manager to activate loyal customers and potential customers;Online promotions - development, calculation, effectiveness analysis;Studying the world's best practices in the field of online sales, setting the tasks of developers to improve the online store and introduce new functions;Optimizing the website and online store from all points of view - usability, CRO, loading speed, security, SEO;Site Content Management.Candidate Requirements:Higher education, preferably in the specialty;Experience of at least 2 years in marketing management;Online sales experienceExperience in product management in IT, sufficient understanding of technical aspects of the online store to set tasks for developers;PC - professional user, good knowledge of MS Office, Excel, Adobe Photoshop at basic level;Experience with analytical tools such as Google Analytics, Optimizely, etc.;Knowledge of the Romanian and Russian language at a high levelExperience and management skills, the ability to organize yourself and the team.Suggested conditions:Registration in accordance with the Labor Code of the Republic of Moldova, complete social package;Professional development and career growth, both within the company and within the holding company;Young, ambitious and friendly team.To apply for this position, please to attach your CV to the e-mail address indicating the position for which you are applying:
Head of Communication Strategy
, Chișinău
Job Summary:We are seeking a highly motivated and experienced Head of Communication Strategy to develop and implement effective communication strategies that enhance the company's reputation, improve brand awareness, and support business growth. The ideal candidate will be a strategic thinker with a deep understanding of the latest communication trends, techniques, and technologies.Key Responsibilities:Develop and execute comprehensive communication strategies that support the company's business objectivesManage all aspects of the company's internal and external communication activities, including media relations, public relations, and corporate communicationsOversee the development and delivery of effective marketing materials, including press releases, presentations, speeches, and other collateralCollaborate with key stakeholders, including senior executives, department heads, and external partners, to ensure messaging consistency and alignment with business goalsMonitor and analyze industry trends and competitive landscape to identify communication opportunities and risksManage crisis communication efforts and serve as the primary spokesperson during media inquiries and public relations eventsEstablish and maintain relationships with media outlets, industry influencers, and other key stakeholdersDevelop and manage communication budgets and measure the effectiveness of communication programsManage a team of communication professionals, providing guidance, coaching, and mentoring to ensure high-quality work and professional development.Qualifications:Bachelor's degree in Communications, Marketing, or related field. Master's degree is preferred.Relevant work experience in communication strategy, public relations, or corporate communication roles.Strong leadership skills, with the ability to inspire and motivate a team of communication professionals.Excellent verbal and written communication skills in English, Romanian, and Russian languages, with the ability to craft compelling messaging and content for a variety of audiences.Strategic thinker with a deep understanding of communication trends and technologies.Strong analytical and problem-solving skills, with the ability to analyze data and use insights to drive decision-making.Ability to work collaboratively with cross-functional teams and senior executives.Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.Experience in crisis management and media relations.Demonstrated ability to manage budgets and measure the effectiveness of communication programs.If you are an experienced communication professional with a passion for driving business growth through effective communication strategies, and you possess excellent communication skills in English, Romanian, and Russian languages, we encourage you to apply for this exciting opportunity. While a minimum of 10 years of experience is not required, any relevant experience will be beneficial.We guarantee:The possibility of being part of an internationally known companyWe are IT Park residentsFull English courseSubscription to the gymMonthly pizza party in the company premisesUnderground parking lotStable work schedule: 9::00, Monday-FridayOfficial employment, social package includedWeb: https://midnight.works/ Instagram: https://www.instagram.com/midnight_works/Facebook: https://www.facebook.com/www.midnight.works/Interested persons can respond here or send a resume to our mail: .
Head of Marketing
, Chișinău
We build our business with a long-term view and a substantial capacity to scale. Our current product offering includes short-term loans, installment loans and credit lines. We service our customers online and via phone. Combining powerful online technology usage and human interaction in our call centres gives us a competitive edge in creating an effective and smooth customer experience. We offer:Official employment and social benefits.International and multicultural experience.Engagement with an international group of companies with strong values and inclusive corporate culture.Participation in global projects for interested professionals.Career growth and development opportunities.Modern office with all facilities and relaxation areas.Responsibilities:Develop and implement marketing strategies to drive customer acquisition and retention.Lead the development of data-driven marketing campaigns that are aligned with company objectives.Plan, execute and optimize offline and online media campaigns.Work closely with the Sales team to align marketing efforts with business goals and objectives.Use data to inform marketing strategies and improve performance.Manage and lead the marketing team to ensure the delivery of high-quality marketing campaigns.Oversee the company's branding and messaging efforts in the local market.Monitor and report on marketing metrics to ensure marketing efforts are aligned with business objectives.Collaborate with the product team to ensure the product roadmap aligns with marketing strategies and objectives.Develop relationships with key stakeholders, including external agencies, affiliate networks and other external partners.Requirements:Bachelor's degree in Marketing or a related field.3+ years of experience in a similar role with a focus on customer acquisition.Experience in telecom, finance or fintech industries will be considered a benefit.Proven experience in offline and online media planning.Strong analytical skills and the ability to use data to inform marketing strategies.Experience in team management and leadership.Excellent communication and interpersonal skills.Fluency in English, Romanian and Russian.Strong organizational and project management skills.
Head of Finance
, Chișinău
About the Head of Finance Role:As the Head of Finance you will be responsible for the management of the departmental finance and accounting team and will be an active voice within the wider business. This position will be commercially focused pushing the business to new strengths. It will also involve working on specific projects and ensuring their timely delivery.Responsibilities include:Drive financial performance through focusing on key financial planning cyclesSign off all departmental financial & accountingDrive the efficiency's of the departmental spendDevelop staff members within the team to perform at the highest level.Deliver timely and accurate financial planning, monthly and year end reporting in line with Group requirements and provide support for external audit purposes as requiredOwn departmental long and short-term planning cycles for Investments, overheads and headcountEnsure processes and financial controls across the division are robust and consistent with group policyRepresent the department within the groupAbout you:Bachelor Degree in Economics or equivalentQualified CPA/CRMA or equivalentExperience within an international and consumer facing companyProven experience of team leadershipExperience of business partnering senior stakeholdersMinimum 10 years work experience in finance, accounting, audit & complianceThank you for expressing your interest in our company. To apply for this job, please send your CV to   specifying the job title. For more details about the company you can access our website www.acvila.md  and www.moldabela.com.  We will review your CV and if your background and job requirements will meet the company's expectations, you'll hear back from us. Good luck!
Head of E-Commerce / Online Sales Director
, Chișinău
Aceasta este o oportunitate unică de a deveni o parte a echipei noastre de top-management și de a lua parte la dezvoltarea brandurilor noastre în R.Moldova pe piețele externe.Scopuri principale:Vânzarea online a produselor marca Viorica-Cosmetic în R.Moldova și pe piețele externe, managementul echipei.Și anume:Planificare financiară, urmărire a performanței;Logistica, controlul stocurilor, contabilitate;Marketplace - listare, vânzări, promoții, promovare în cadrul platformei;Suport clienți prin telefon și mesagerie instant, consultații și upsell;Lucrul cu afiliații pentru a genera trafic la un preț accesibil (inclusiv un afiliat intern);Lucrul cu loyalty and direct traffic manager pentru a activa clienții fideli și clienții potențiali;Promoții online - dezvoltare, calcul, analiza eficacității;Studierea celor mai bune practici mondiale în domeniul vânzărilor online, stabilirea sarcinilor dezvoltatorilor pentru a îmbunătăți magazinul online și a introduce noi funcții;Optimizarea site-ului și magazinului online din toate punctele de vedere - usability, CRO, viteza de încărcare, securitate, SEO;Gestionarea conținutului site-ului.Cerințe pentru candidat:Studii superioare, de preferință în specialitate;Experiență de minim 2 ani în managementul marketingului;Experiență în vânzări onlineExperiență în managementul produselor în IT, înțelegere suficientă a aspectelor tehnice ale magazinului online pentru a stabili sarcini pentru dezvoltatori;PC - utilizator profesionist, cunoștințe bune de MS Office, Excel, Adobe Photoshop la nivel de bază;Experiență cu instrumente analitice precum Google Analytics, Optimizely etc.;Cunoașterea limbii române, rusă la nivel înalt, cunoașterea limbii engleze va constitui un avantaj;Experiență și abilități de management, abilitatea de organizare și a conduce echipa.Conditii sugerate:Program de lucru: Luni-Vineri, de la la sau de la , pauză de masă;Angajarea în conformitate cu Codul Muncii al Republicii Moldova, pachet social complet;Dezvoltarea profesională și creșterea carierei, atât în cadrul companiei, cât și în cadrul holdingului;Echipă tânară, ambițioasă și prietenoasă.Pentru a aplica pentru această poziție, vă rugăm să atașați CV-ul. la adresa de e-mail cu indicarea funcției pentru care candidezi:   This is a unique opportunity to become a part of our top-management team and take part in developing our brands in R.Moldova and on foreign markets.Main goals:Online sale of Viorica-Cosmetic brand products in R.Moldova and on foreign markets, team management.Financial planning, performance tracking;Logistics, stock control, accounting;Marketplace - listing, sales, promotions, promotion within the platform;Customer support by phone and instant messaging, consultations and upsell;Working with affiliates to generate traffic at an affordable price (including an internal affiliate);Working with the loyalty and direct traffic manager to activate loyal customers and potential customers;Online promotions - development, calculation, effectiveness analysis;Studying the world's best practices in the field of online sales, setting the tasks of developers to improve the online store and introduce new functions;Optimizing the website and online store from all points of view - usability, CRO, loading speed, security, SEO;Site Content Management.Candidate Requirements:Higher education, preferably in the specialty;Experience of at least 2 years in marketing management;Online sales experienceExperience in product management in IT, sufficient understanding of technical aspects of the online store to set tasks for developers;PC - professional user, good knowledge of MS Office, Excel, Adobe Photoshop at basic level;Experience with analytical tools such as Google Analytics, Optimizely, etc.;Knowledge of the Romanian and Russian language at a high levelExperience and management skills, the ability to organize yourself and the team.Suggested conditions:Registration in accordance with the Labor Code of the Republic of Moldova, complete social package;Professional development and career growth, both within the company and within the holding company;Young, ambitious and friendly team.To apply for this position, please to attach your CV to the e-mail address indicating the position for which you are applying:   
Head of Brokerage Department
, Chișinău
 Dispatch42 is one of the fastest-growing companies in logistics because we are a customer-centric company that truly listens to clients' needs and focuses on quality and precision. Our employees are empowered and trusted as experts in their field of work.Our car hauler brokers are excellent communicators and provide strong customer service. They have a network of reliable carriers they work with. At the moment we are looking for a Head of Brokerage Department. In this role, you shall provide overall management and support to the car hauler Brokerage Team. If you are a motivated individual with a can-do attitude and an analytical problem solver, apply today! Requirements:Preferably be fluent in English;Good working and implementation knowledge of the freight brokerage systems; Good people-manager – able to direct and motivate a large diverse team of professionals. Job description:    Manage the day-to-day operations of the Brokerage Operations Team to ensure it functions effectively and efficiently; Lead the team in providing comprehensive operations support to the whole Brokerage Division;Manage the Brokerage Operations Team within the agreed business plan and budget requirements;Oversee the implementation of systems to measure the performance of the individual team’s members against budget and pre-set performance measurement criteria (including KPIs); Liaise with other management and staff within the Operations/Brokerage Divisions. We offer:Competitive salary and bonuses;Opportunities for professional growth and development;Friendly and modern working environment.We are always looking for top talent to join our team. Career path: Our company offers a wide range of vacancies for all levels of seniority to ensure the possibility to migrate to other positions or into other departments. If you are interested please send your CV to: .
Head of Sales
, Chișinău
Odys Global is the world-leading provider of premium aged domains currently expanding its operational office in Chisinau. Our mission is to provide entrepreneurs and ventures across the globe with brandable domains and digital assets with built-in SEO to kick-start their businesses from the get-go.We are constantly growing and this time we are looking for a Head of Sales that would help us take care of a number of processes to streamline our platform’s and company’s work.Ideally, you’ll have:Proven track record of delivering Sales pipelinesResponsible for creating and iterating the Sales development process, methodology, and campaignsAwareness of the digital industry and online business model trendsExcellent English communication skillsWho are you:You must have a winner mentality!High level of self-motivation, ownership, and adaptability, with the ability to handle multiple responsibilitiesExcellent communication and listening skillsAnalytical and Sales data-drivenAbility to build relationships quickly and crediblyAbility to develop and edit Sales scripts across multiple products and verticalsA true passion for training team members' early careers, with a proven track record of building a motivated, inclusive working environmentAbility to work successfully in a fast-paced environment with the need to manage constant changeAbility to navigate ambiguity – ready to change gears and plans rapidlySome of the responsibilities include but are not limited to:Ensure Sales accepted opportunities are sourced in accordance with company targetsEnsure we efficiently and effectively qualify inbound demand as well as develop outbound strategiesMotivate and develop a team in alignment with our leveling concept in order to exceed goals through coaching and incentives and grow their careers. A successful candidate will be equal parts, business manager and talent developerPlan, forecast, and understand ramp adjusted capacity to ensure the sales are grown effectively, in tandem with the needs of Sales and the supply of inbound demand from marketingIterating the Sales development process, methodology and Sales campaigns with enablement with respect to the Odys Global core valuesWork closely with marketing, and people ops to ensure Odys clients onboarding program is up-to-date on our current product offeringFocus on the quality of opportunities without sacrificing quantity. The four core metrics this role should care about are the impact on the Sales cycle, close rates, pipeline contribution, and average deal size.Achieve/Exceed Sales goalsBy joining Odys Global, you get access to a number of benefits, including but not limited to:Fast-paced, innovative environmentInitiatives driving continuous learning and improvementPeople-centric leadership with a clear, strategic visionNo dress-codeSupportive, friendly, and encouraging work environmentGuaranteed Base Salary Plus Commission and BonusSnacks, coffee, fruits, and sweet4 open-air terraces for relaxation and fellowshipBright, high-end design office in the very heart of Chisinau
Head of Internal Audit
, Chișinău
About usSebo Credit is a microfinance organization from the Republic of Moldova specialized in loans. The company aims to offer consumer finance and microfinance services to private individuals with the most convenient borrowing process for the customer.The main purpose of Sebo Credit is to help customers in a fast way in case of an unforeseen financial situation and to ensure the best customer experience for our clients. Our team consists of financial, IT, customer service professionals who are experts in their field. We are inviting ambitious professionals to apply for the position of Head of Internal Audit. We are looking for a candidate familiar with financial sector’s business and with an advanced internal audit expertise.MissionThe purpose of this role is to lead Internal audit department to accomplish its objectives, while providing independent, objective assurance and consulting services designed to add value and improve Sebo Credit operations. The mission of internal audit department is to enhance and protect organizational value by providing risk-based and objective assurance, advice, and insights.Main responsibilities:The head of internal audit has the responsibility to:Submit, at least annually, to Senior Management a risk-based internal audit plan for review and approval. All operational areas and/or units of the Sebo Credit are subject of auditing by internal audit, at least every three years, including the ones with low risk.Communicate to Senior Management the impact of resource limitations on the internal audit plan.Review and adjust the internal audit plan, as necessary, in response to changes in Sebo Credit business, risks, operations, programs, systems, and controls.Communicate to Senior Management any significant interim changes to the internal audit plan.Ensure each engagement of the internal audit plan is executed, including the establishment of objectives and scope, the assignment of appropriate and adequately supervised resources, the documentation of work programs and testing results, and the communication of engagement results with applicable conclusions and recommendations to appropriate parties.Follow up on engagement findings and corrective actions, and report periodically to Senior Management any corrective actions not effectively implemented.Ensure the principles of integrity, objectivity, confidentiality, and competency are applied and upheld.Ensure the internal audit department collectively possesses or obtains the knowledge, skills, and other competencies needed to meet the requirements of the internal audit charter.Ensure trends and emerging issues that could impact Sebo Credit are considered and communicated to Senior Management as appropriate.Ensure emerging trends and successful practices in internal auditing are considered.Establish and ensure adherence to policies and procedures designed to guide the internal audit department.Ensure adherence to Sebo credit relevant policies and procedures, unless such policies and procedures conflict with the internal audit charter. Any such conflicts will be resolved or otherwise communicated to Senior Management.Engaged in continuous improvement and professional qualifications in internal audit and financial sector related matters.Ability to travel in other cities or outside the country as the need may arise.Execute other duties that the Senior Management may assign.Outcomes:1. Manages within 3 months to perform one audit project independently. 2. Timely accomplishment of tasks and projects scheduled in the internal audit plan and in line with professional standards. REQUIREMENTSCompetencies:a) Excellent communication skills (oral, written, report writing) – in Romanian and Englishb) Very good analytical skillsc) High ethical and professional reputationd) Objective and confidential f) Flexible mindset, able to take initiative g) Very good knowledge of industry and regulatory standards/requirements g) Conflict resolution and negotiation skillsh) Eager to invest in professional advancement and certifications.Main requirements:Master’s degree in finance or business administration, candidates with international professional certifications like CIA, CISA, CRMA etc will constitue an advantageAt least 10 years of experience in financial institutions in internal audit and control functionsProficiency on International Internal Audit Standards, governance, risk and control areasProficient user of Microsoft PackageDriving licenseBENEFITSWe offer:Motivating salary and beneficiary package – voluntary medical insurance, etc.Working experience in a fast growing and technology wise industry and environmentExcellent opportunity to serve as trusted advisor by providing assessment and consulting services to a variety of stakeholders (internal and external).
Head of Debt Collection Department | Mogo Loans
, Молдова
Mogo Loans is an innovative financial institution that prioritizes transparency, responsible lending, and empowering customers. Mogo is your trusted partner in buying a car, it is the suitable financial solution for your needs.Now, we are looking for a Head of Debt Collection Department that is result oriented, problem solver and a strategic thinker.You can discover more information about company on our website: https://www.mogo.md/Requirements:Proactive personality with strong leadership skillsExcellent analytical and problem-solving abilitiesHighly motivated, self-organized, and goal-orientedGood verbal and written communication skillsBasic legislation knowledgeExperience in managing 5+ team membersKnowledge of English, Romanian and Russian languagesPrevious experience in a call center would be an advantageResponsibilities:To lead and manage the Debt Recovery team and ensure that the work is distributed correctlySetting payment collection goals and targets for the departmentCreating and implementing a strategy to improve the collection of outstanding creditImplementing collection policies and procedures to avoid excessive outstanding creditNegotiating with customers in cases when non-payment occursPreparing monthly reports on payment collectionsBenefits:Competitive salary, 1000 - 1500 EUR / NetResult oriented bonusesFriendly work environment in an international companyConstant improvement of professional skillsHybrid working environment in modern officeFlexible working hoursFree parkingIf you think this opportunity is perfect for you,
Head of Contact Center Operations
, Молдова
Lead and oversee Call Center (CC) teams in multiple markets across Europe and Asia, driving improved results through strategic management, automation, and a systematic problem-solving approach.Be responsible for the following Contact Center functions:Client Identification process (manual and automatic)Call Centers sales process, work with existing and new company customersCustomer support function – covering all communication channels, incoming/outgoing calls, communication via Email, Chat, Social NetworksCustomer Complaints handling process – verbal and written complaintsQuality assurance functionPayment processing process and all Backoffice related operationsCRM system improvement, optimization, and automationRequirements:Proven experience in leading Call Center and Back Office teams across diverse markets, demonstrating strategic management skills.Extensive knowledge of Customer Service best practices and automation technologies.Ability to quickly establish effective working relationships with teams and external vendors. (eKYC providers, SMS, Telecom, Omni-Channel communication platforms etc.)In-depth understanding of the Europe/Asia markets and specific knowledge of the Russian market.Fast reaction times and ability to act, even outside regular working hours.Excellent communication skills with a polite and business-centric approach.English is a must.