Обзор статистики зарплат профессии "Техническая поддержка в Бачое"

The role involves direct collaboration with clients and team leader, incident manager, developers.It's a great posibility to growth in IT field as QA Engineer, DBA, Devops, PM  AND! you can work remotely, we offer necessary equipment.That role can be named as: Incident Analyst, Technical Support, Tier 2, Technical Specialist Job Requirements Report and prioritize problems found; Solve incidents and perform workarounds;Escalation of risks and issues to the team leader, incident manager, developers; Identifies and assists with planning/execution for Problem Management process improvements;Customer meetings. Essential Experience Experience with technical support OR incident management OR bug process OR troubleshooting; Experience working in client services is welcomed; Ability to investigate incidents, problems in-depth; In-depth knowledge of operating systems, such as Windows and/or Linux, SQL;Communicate effectively in English. What we offer: You will find here not only a challenging and interesting workplace but also rewarding work experience, with competitive compensation and benefits packages;A dynamic and multinational environment with dedicated professionals who are ready to share their knowledge with you; Professional trainings and continuous career growth opportunities;  Competitive salary package and additional Health Insurance;  Flexible work arrangements, no dress-code;  Friendly team who is eager to meet you; Free English classes.  What's next: It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.In case you will need further information, just send us a message at  and we'll be happy to assist!About us We are a Brazilian company with over 30 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 39 countries, through our 88 offices located throughout the world and we enjoy working for over active clients. While more than of them are multinational corporations, we have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.[Re]Imagine your career with us! Send your resume to 

OpenLM is looking for an IT expert / Technical support engineer for the Chisinau branch.Requirements:Good communication skills, both verbal and writtenGood Understanding of the Directory and the Domain Management. Good understanding of the Linux operating system. Good troubleshooting and resolution skillsResponsibilities:Supporting Openlm office domain needs / help desk Technical Support Engineer is working with the customer's business, troubleshooting networking and interconnectivity problemsParticipate with account managers in webinars and demos for customer (in English) Participate in customer PoC (proof of concept)We care about our values and we focus on our vision, making sure that each employee is happy and fulfilled while working together as a team.Our offer:Caring Environment  Flexible Schedule28 paid vacation days.Private Medical InsuranceLocal and Global Team BuildingsModern office with a great location in the City Center.Very Good SalaryNote: We only read CV's that are Written in English.

Gilat Satellite Networks Technical Support Team is Providing Support and Solutions for Gilat products and services. Technical Support Engineer is responsible for the maintenance, monitoring, configuration, restoration, and analysis of Gilat customer’s network services and infrastructure.ResponsibilitiesPart-time schedule 6-8 hours/day (perfect for students)Provide Level 2 and 3 Technical Support.Detect and triage emerging anomalies and issues on satellite platforms, networking equipment (Cisco, Juniper) and various kinds of servers and operating systems.Provide customer support to Internet Service Providers and Enterprise CustomersInteract with highly qualified Customer Engineering and Support Teams as a vendor Representative, tickets are being handled over Ticketing Systems and not by phone.Ability to gather, organize and analyze large amounts of data, detect relationships and make decisions.Basic QualificationsFluency in English, excellent written and verbal communication (min B2)1+ year of professional experience in a network, IT, or security setting including but not limited to a Network Operation Center (NOC), Security Operation Center (SOC), etc. Preferred Skills and ExperienceAbility to work effectively in a dynamic environment that includes working with changing needs and requirementsExperience in mission-critical operations where outstanding attention to detail is required to ensure successCertifications, Courses (or knowledge) including Cisco, Juniper, CompTIA, LPIC or other industry certificationsNice to have: Experience with troubleshooting complex systems with data analysis.Nice to have: Basic software experience in Python, SQL, Bash, or similar languages.Familiarity with service provider and home networks technologies including but not limited to:                    o  Connectivity (Ethernet, WiFi, IPv4, IPv6)                    o  Switching and Routing                    o  Internet services (DNS, DHCP, NTP, NAT)                    o  Linux Operating SystemsIf you are willing to work in a good International Company and you correspond with the profile, please send a CV to: .Note: Only CVs written in English shall be taken into consideration!

Dyninno – группа компаний, предоставляющая услуги и продукты в сфере туризма, финансов, развлечений и технологий на 50 рынках. Компания основана в году в Сан-Франциско. Сегодня в Dyninno работает человек по всему миру. Офисы компании расположены в США, Великобритании, Колумбии, Латвии, Молдове, Румынии, Египте, Индии и на Филиппинах. www.dyninno.com/en/intro/ Компания DataPro является частью Dyninno Group, начала свою деятельность в Молдове в году и быстро выросла до сотрудников, с планами по увеличению нашей команды до более сотрудников в году.В DataPro мы обеспечиваем сильную и стабильную среду, в которой таланты развиваются и вознаграждаются, позволяя людям расти и делиться историей успеха в компании.Наша дружная, энергичная и амбициозная команда сейчас в активном поиске Helpdesk Specialist in SAP System, который станет неотъемлемой частью коллектива. Наш проект это - внедрение нового программного обеспечения SAP Success Factors.  SAP Success Factors - это програмное обеспечение международного уровня, которое призвано систематизировать и объеденить все HR процессы компании в единый механизм. Этот проект находится на стыке двух современных направлений HR и IT технологий. Что мы делаем:Настраиваем процессы внутри программы.Внедряем программу на всех уровнях компании.Обучаем пользователей в офисах по всему мируСобираем обратную связь от пользователей и совершенствуем процессы.Мы ожидаем, что Вы:Получили Высшее образование. Желательно реальный профиль.Владеете английским языком не ниже B1Быстро и легко способны изучить любой новый интерфейсС удовольствием помогаете людямУмеете структурно мыслить, систематизировать информациюОбладаете высокой скоростью реакции на обращения, выполнение задачИмеете коммуникативные навыки, приветливы, имеете грамотную устную и письменную речьОтветственны и обязательны;Уверенно пользуетесь ПК: MS Office, Google Docs, Excel;Быстро обучаетесь, в том числе через обратную связь и задачи;Мобильны и гибкиПонимаете, что такое клиентоориентированность, в том числе внутренняяЧто нужно будет делать:Погрузиться в суть бизнес-процессов;Участвовать в создании и разработке всего, что потребуется для эффективной работы процесса внедрения и поддержки проекта. Инструкции, поддержка пользователей, обработка обращений.Составлять техническое описание задач, тестировать облачное приложение.Помогать пользователям по всем вопросам связанными с проектом.Вести отчетность: внесение, отслеживание, корректировка, способствование выполнению поставленных задач;Поддерживать внутренние коммуникации: вести переписку, созваниваться, организовывать встречи с коллегами и внутренними клиентами.Участвовать в HR процессах: оформление обучающих материалов, схем процессов, инструкций.Осуществлять оперативный поиск и систематизацию необходимой информации по различной тематике.Другие проектные задачи, в зависимости от необходимости и актуальности.Мы предлагаем:Работу в надежной и стабильной компании;Современный офис Ботаника - бул. Дачия;Дружный международный коллектив;График работы пн.-пт.: с 10:00 до 19:00 (9::00);Оформление по ТК МД;Стабильная заработная плата;Отправляй свое CV прямо сейчас на   Мы ждем именно тебя!Нас легко найти в FB:https://www.facebook.com/DataProMoldova https://www.facebook.com/DyninnoMoldova   

Dyninno is a group of companies founded in in San Francisco. It provides products and services in the finance, travel, and entertainment sectors in 50 markets. 3, professionals work in the company around the world. Its offices are located in the Latvia, USA, Canada, India, the Philippines, Moldova, Egypt, Colombia, Italy, Romania, Uzbekistan, Brazil, Turkey, Vietnam, Nigeria.www.dyninno.com/en/intro/Due to our client’s business expansion, we are currently looking to fill out the position of JUNIOR TECHNICAL SUPPORT ENGINEER.What will you do: Monitoring of IT infrastructure, business programs, as well as alerts; Analysis of global problem situations for the relevant departments, as well as their management and coordination until a complete solution; Communication with responsible people involved – internal and external service providers. What we expect: Basic knowledge of IT infrastructure and services; Good communication and analytical skills; Good written English (B2 – C1); Knowledge of Russian language; Possibility to work in shifts according to the team’s schedule (including evening and night shifts), as well as on-call duty. An advantage will be considered: Experience working with standard infrastructure monitoring and surveillance tools; Experience working with task tracking systems; Experience in customer support or Helpdesk; Experience with Linux system. We offer:$ net salaryInternational group experience and working environmentRolling work scheduleParticipation in global projects for interested professionalsCareer growth opportunitiesModern office with all facilities and relaxation areas, located in the heart of Botanica district, Chisinau.Join us on Facebook: https://www.facebook.com/DyninnoMoldovaYoutube: https://www.youtube.com/channel/UCZNJZ_Ek4FW5VxOtVSkHkLwLinkedin: https://www.linkedin.com/company/dyninno-moldovaPlease send your CV in English to e-mail: .

Dyninno is a group of companies founded in in San Francisco. It provides products and services in the finance, travel, and entertainment sectors in 50 markets. 3, professionals work in the company around the world. Its offices are located in the USA, UK, Colombia, Latvia, Republic of Moldova, Romania, Egypt, and the Philippines. www.dyninno.com/en/intro/ Due to our client’s business expansion, we are currently looking to fill out the position of Junior Technical Support Engineer.What will you do: Monitoring of IT infrastructure, business programs, as well as alerts; Analysis of global problem situations for the relevant departments, as well as their management and coordination until a complete solution; Communication with responsible people involved – internal and external service providers. What we expect: Basic knowledge of IT infrastructure and services; Good communication and analytical skills; Good written English (B2 – C1); Knowledge of Russian language; Possibility to work in shifts according to the team’s schedule (including evening and night shifts), as well as on-call duty. An advantage will be considered: Experience working with standard infrastructure monitoring and surveillance tools; Experience working with task tracking systems; Experience in customer support or Helpdesk; Experience with Linux system. We offer:$ net salaryInternational group experience and working environmentRolling work scheduleGuaranteed developmentParticipation in global projects for interested professionalsCareer growth opportunitiesModern office with all facilities and relaxation areas, located in the heart of Botanica district, Chisinau.Join us on Facebook:  https://www.facebook.com/DyninnoMoldovaPlease send your CV to e-mail:

A partner of Philip Morris Sales & Marketing is looking for Technical Support Assistant.MAIN RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO:Perform structured & accurate collection and consolidation of data on market, sales and KPIs from internal & external sources;Continuously monitor and ensure the quality of primary data;Introduce the consolidated data in available reporting systems;Provide regular reporting and required analytical inputs on information gathered according to the agreed schedule, standard format and appropriate delivery form to the approved list of users;Handle ad-hoc requests from relevant stakeholders to collect, verify and analyze the data;Identify issues and propose improvements in the current reporting processes, structure, form and delivery as well as analytical methods in order to best serve the business needs.REQUIREMENTS FOR A CANDIDATE:Higher education (University degree in Economics / Business Administration /Statistics/ IT / Applied Sciences);Min 2 years’ experience in sales & performance analysis and reporting (preferred within international organizations).Advanced PC Skills:MS Office with the focus on Excel – working with large data; knowledge of commercial systems and databases;Power BI - data modeling, data analysis, data visualization (Developer - DAX and Power query), Good to know Python,SQL/MySQL, MS Power PlatformExperience with CRM systems is a significant advantage;Good command of English language;Strong analytical and communication skills;Ability to prioritize tasks and understand what resources / functions (departments) have to be involved to deliver the task;Ability to quickly learn new information.WHAT WE OFFER:You will work in truly international environment.You will get unique development opportunities.You will enjoy building your network among highly professional colleagues.You will get competitive level of compensation.

We are looking for Technical Support Specialist who will be involved in delivering outstanding service in a dynamic and fast paced environment, working with the latest technologies. You will be offered to apply to the fullest your understanding customers’ needs and providing valuable support skills.Responsibilitiesend-user support in using, setting up and upgrading customer’s applications;helping clients in identifying and resolving technical issues related to customer’s applications;collaborating with developers in troubleshooting and bug fixing when needed;managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date;maintaining and updating the company website with as little as tech tips and briefs, and as much as fully rounded documents and procedures.Requirementsproven experience in IT customer services and support operation related field, includdding application support management and/or quality assurance;sound understanding of web technologies and software issues to enable discussions with internal and external key stakeholders;strong problem solving and interpersonal skills;excellent written and verbal English.Will be an assetuniversity degree in Computer Science or IT;familiar with front-end development, web design or software development process.What we offerCompetitive salaryClear career prospectsFlexible working hours and remote work opportunitiesProactive team with welcoming atmosphereAdvanced incentive programsCozy office with regular fruits delivery

Are you ready for a fun and rewarding job that utilizes your problem-solving skills in a challenging and fast-paced environment? We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our company. You will be supporting end users during troubleshooting activities.Job responsibilities:Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.Install and maintain software, and other equipment to meet client requirements, routinely observe operational performance, and install security patches and updates when necessary.Maintain detailed records of daily interactions with customers, installation activities, reported issues, and completed solutions along with any further actions required of management or repair personnel.Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.Job Skills & Qualifications required:High school diploma and willingness to learn through on-the-job trainingStrong communication skills and ability to remain calm and professional in all circumstancesQuickly identify problems, form solutions, and execute step-by-step troubleshooting proceduresWorking knowledge of PC and Mac operating systems and Microsoft Office ApplicationsIntermediate knowledge of English

Why join our team? We offer you:Growth opportunities, clear development plan, and an expert mentor to help you get startedFull training and peer-to-peer feedback every step of the wayPerformance-based and yearly bonuses, paid overtime, % salary during illnessAdditional health insurancePeriodic internal presentations (e.g. technical, business, HR related), or necessary external trainings covered by the companyPossibility of remote workComfortable schedule: you can choose to start at 9:00 or 10:00 (Monday - Friday)Catered lunches, tasty days, big selection of beverages & free breakfastsHalf a day off on your birthdayGym compensation programBudget for language coursesRegular team events, corporate traditions (e.g. birthday celebrations, Secret Santa, happy hour and many others)What you’ll do:Communicate with customers (e.g., by email, via ticket system)Use available resources (technical documentation, manuals, wikis, etc.) to investigate problemsSupport onboarding process for new clientsLive monitoringTesting client capabilitiesIssues triage facilitator, prioritize and escalate issues to the development teamContribute to improving internal documentation and proceduresWhat you need:Technical background (scripting, knowledge http protocols, knowledge of an OOP language)Previous experience in a Technical Support roleExcellent written communication in EnglishHigh communication skillsGreat problem-solving skills and high attention to detailThe ability to prioritize, be organized and meet deadlinesTo be a great teammate and feel comfortable interacting with diverse specialistsP.S. Lack of confidence can sometimes hold us back from applying for a job. We'll let you in on a secret: there's no such thing as a 'perfect' candidate. Salt Edge is a place where everyone can grow. Whatever background you bring with you, we encourage you to apply if this is a role that would make you excited to come to work every day.