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Support Engineer with English & Romanian
, Chișinău
RoleDo you speak English & Romanian? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Romanian – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English & Turkish
, Chișinău
Do you speak English & Turkish? In Stefanini, if you speak English & Turkish at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Turkish – intermediate (B2) to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English & Kazakh
, Chișinău
RoleDo you speak English & Kazakh? In Stefanini, if you speak English & Romanian at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, English & Kazakh knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & Kazakh – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Information and Digital Solutions Supervisor in Commerci...
, Chișinău
Key Responsibilities:Maintain demand process for new proposals with overall responsibility for steering these proposals through the early phases of approval;Develop and enhance relationships with key business stakeholders, actively manage their expectations & monitor satisfaction levels;Address business demand by capturing high level technology requirements.Perform requirements gathering and analysis to include: analytical techniques, interview techniques, data gathering techniques, current system documentation, business modeling methods.Develop and implement test plans to ensure successful delivery of a project;Lend support to various business and technology teams to ensure solid, scalable, robust solutions;Ensure that SFE solutions meet corporate objectives, fulfill end-user requirements.Evaluate, install, configure, and deploy SFE applications, systems software throughout the enterprise;Conduct research on new and emerging SFE technologies.Ensure all business end-user requirements for all commercial services are documented through Service Level Agreements (SLAs);Act as the primary connection between service delivery and the business;Provide a uniform approach to the way in which customer feedback is handled and resolved;Support the development of team members from a professional and technical level.We are looking for a candidate with:Minimum 5 years’ experience in related departments;At least Bachelor’s degree in IT or other related specialities;Strong English language skills (written/oral);Software Development Life Cycle (SDLC) experience;Strong knowledge of software quality assurance best practices and methodologies;Data analysis, project and program management skills;Deep knowledge of SOA and enterprise integration including EDI and EAI;Leadership experience in supply chain, purchasing, e-commerce, logistics, manufacturing, wholesale, retail environments;Proficiency working with Salesforce, SFE, CRM, B2B, e-commerce, BPM, web and mobile based systems;Experience in data gathering and facilitation techniquesPoise and ability to act calmly and competently in high-pressure, high-stress situations;Experience with applying and general knowledge of various analysis and gathering approaches, methodologies and models;Strong analytical and planning skills / experience with software development projects.How to Apply:If you feel you have the required skills and experience to fulfill this role, please submit a copy of your CV to the address below:  and PLEASE indicate in the subject line of your e-mail the title of the position you are applying for!We are looking forward to welcoming you to our EFES MOLDOVA Family!
Customer Service Specialist (Chat Support)
, Chișinău
Get to know us:HOT SOFTWARE stands for dynamism and openness, that is why our company is dominated by an entrepreneurial spirit, a combination of passion and solidarity, a passion for success. We create a highly productive environment and are not afraid of obstacles. As is customary in a startup, we often have to step out of our role, show initiative and perseverance, the ability to adapt where necessary. Our style is to avoid bureaucracy, to simplify the process of communication between employees and management, to implement corporate rules only where it is really necessary. We value ease of communication and personal qualities. We accept only those people who not only have the necessary competence, but are also able to at least maintain the already set cultural bar.Culture:Our success is based on people and technology. Our culture is what makes Hot Software an interesting and rewarding place to work. We stand for diversity and are always looking for new ways to surprise customers. Our values:- development- ambition- teamwork- a responsibility- flexibilityJOB FUNCTIONS & RESPONSIBILITIES:Respond to customer queries in a timely and accurate way, via email or chatIdentify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolved.SKILLS & ABILITIES:Excellent written communication skills: grammar, sentence structure, and spellingStrong typing skillsMust have flexibility with work schedulePossibility of weekend workWHAT WE OFFER:Friendly, young, and intelligent teamCareer growth opportunitiesOfficial employment Motivating salaryHealth insurance after the trial periodCorporate training, entertainment programsIf you want to have what you never had, you have to do what you never did.
Service Desk Engineer
, Chișinău
Orange Moldova is looking for a new colleague to fill in the position of Service Desk Engineer.The job objective is  service trouble resolution,  24/7 service monitoring and technological monitoring of Core, Billing and IN/VAS.what you will be doing:24/7 service desk technical support24/7 service monitoring (service availability)24/7 technological monitoring of Network Elementsservices troubleshootingwhat we are looking for:university degree in Telecommunications/Information Technologies/Informaticsat least 2 years of experience in Mobile Supportgood knowledge of 2G, 3G and 4G architectureknowledge of NMSproficiency in Romanian, Russian and Englishwhat's in it for you:unique learning experience in our companyworking experience with great potential for growthcompetitive salarybenefits and compensations that you can discover on https://orange.md/beneficiiWe invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. If you share the same views, please send us your CV to the below contacts.We will be happy to welcome you into a young and dynamic team!Working for Orange is one of a kind experience. Come check it out!Orange Moldova75, Alba Iulia street, Chişinău, MoldovaFax: 88Tel: 10E-mail:
Service Desk Engineer
, Chișinău
Orange Moldova is part of Orange Group with a total customer base of million customers on 5 continents. Our mission is to be always in touch to connect what’s essential in our clients life and to offer a unique experience to each client.Orange Moldova is looking for a new colleague to fill in the position of Service Desk Engineer.The job objective is service trouble resolution, 24/7 service monitoring and technological monitoring of Core, Billing and IN/VAS.what you will be doing:24/7 service desk technical support24/7 service monitoring (service availability)24/7 technological monitoring of Network Elementsservices troubleshootingwhat we are looking for:university degree in Telecommunications/Information Technologies/Informaticsat least 2 years of experience in Mobile Supportgood knowledge of 2G, 3G and 4G architectureknowledge of NMSproficiency in Romanian, Russian and Englishwhat's in it for you:unique learning experience in our companyworking experience with great potential for growthcompetitive salarybenefits and compensations that you can discover on https://orange.md/beneficiiWe invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment. If you share the same views, please send us your CV to Orange Moldova75, Alba Iulia street, Chişinău, Moldova
Support Engineer with French
, Chișinău
Do you speak French and English? In Stefanini, if you speak French & English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, French knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English & French – intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with Italian
, Chișinău
DescriereDo you speak Italian and English? In Stefanini, if you speak Italian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Italian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7)Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!
Support Engineer with English and Ukrainian
, Chișinău
Do you speak Ukrainian and English? In Stefanini, if you speak Ukrainian and English at least medium level, we offer you technical training, so that you can become an IT Support Engineer in our team.Previous experience or technical studies are not required - you only need to have very good communication skills, Italian knowledge and eagerness to learn about IT.This role is great starting point for an IT career, especially if you do not have previous experience in IT.Imagine a day at Stefanini - Take a look!Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;Log remotely to the client’s computer and help them solve software issues;Document issues that you deal with on a daily basis into the ticketing system;Escalate problems to the next level of support when necessary;Help the client with all the necessary information.Your path to success requires:English – intermediate to advanced level;Ukrainian - intermediate to advanced level;Motivation for learning new information;Previous successful customer service experience is considered an advantage;Strong written and oral communication skills;You can work from your home, with flexible schedule - 8 hours in rotational shifts (24/7).Extra benefits we offer:Working in a multinational company, with over employees around the globe;Competitive salary package;Meal tickets;Special referral bonuses for recommending your friends;Private Health Insurance;Modern workplace located in the center of Chisinau;Professional soft skills and technical trainings for current and emerging products and technologies;Continuous career growth and development opportunities.Our recruitment process in % online - we are looking forward to meet you!