Обзор статистики зарплат профессии "ERP/CRM в Молдавии"

As a CRM Manager, you will embrace the mission of building customer behavior analytics strategy of to drive loyalty and motivation or satisfy customer needs through various personalized offers. Main duties and responsibilitiesDevelop and implement CRM analytical strategy to attract customersCustomize reports from the CRM to maintain the statistics of customers behavior up to dateCollaborate with sales and marketing departments to analyze business trendsInterpret data from the softwareWork with different employees to enhance customer care, sales, and marketing based on the CRM dataRequired skills and qualificationsBS in Mathematics, Economics, Finance or StatisticsStrong knowledge of Microsoft ExcelKnowledge of data and visualization tools such as Power Bi, Tableau ( being an advantage)Analytical mindset and detail –oriented personalityWe offerCompetitive salary and benefits as we are the first bank to implement the Agile Transformation;Lunch tickets, preferred conditions to our product and services;A huge range of additional discounts for different brands;Great opportunities to work with the best team, to enjoy professional life together and to be the contributor in building an agile bank.                                                                      Send your CV to indicating the position for which you are applying for.* Only selected people will be contacted.

AboutUnipro Solutions, part of Five Star Airways Inc., is a provider of travel software solutions which are designed to meet the specific needs of various types of travel companies, including tour operators,travel agencies, and destination management companies. We offer a range of software solutions, including booking systems, customer relationship management tools, and marketing automation platforms. Why become a part of our team:International Environment: Our teams interact, collaborate, discover cultures, and expand their personal network.People Oriented: We foster an environment where your personal and professional selves align, and where open communication and appreciation are integral parts of our culture.Your ideas will always find their way to our leaders, and your contribution recognized.At Unipro Solutions, we are committed to providing an environment of respect, empathy and cooperation where every employee will feel engaged, motivated and valued.Who are you:Our ideal candidate is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers.Your future job duties:Provide quality customer support via chat, phone, and email professionally;Monitor and maintain customer satisfaction at a high level, focus on improving customer service techniques;Manage customer data, identifying and escalating priority issues;Besides providing customers with product and service information, resolving customers’ concerns and complaints;Identify and troubleshoot any issues on time, following an incident management process;Research information using multiple resources and route calls to the appropriate resource;Act as the primary product and support subject matter expert.Requirements:Previous experience as a Customer Support representative;Experience in working with multiple GDS systems;Advanced English will be an advantage ;Ability to collaborate cross-functionally;Great analytical thinking;Attentiveness;Passion for making our customers personally and professionally successful;Bring value to a team by developing new ideas to improve processes;Solid work ethic.Why should you apply?Base salary - $ + Unlimited bonusesAnnual salary revisionLong term employment according IT Park regulations, fully covering social packageFully covered PTO policyTrainings and career development opportunitiesModern and cozy office in the city CenterDynamic, fun and supportive company culture

Company:B My GuestWebsite: bmyguest.ae, bmg.ae About Us:B My Guest, Dubai's premier holiday homes company, seeks a Customer Relationship Manager to uphold our commitment to exceptional guest experiences.  Job Description:As a Customer Relationship Manager at B My Guest, you'll ensure top-notch service from inquiry to departure, building strong guest relationships with our guests. Responsibilities:Manage client accounts and maintain communication.Address inquiries and identify upselling opportunities.Utilize CRM software for data management.Collaborate with teams to optimize customer experiences.Requirements:English and Russian languagesProven experience in customer service or sales.Strong communication and organizational skills.Familiarity with CRM software.Apply Now: .

В нашей команде тебе предстоит:Привлечение, оnboarding, удержание и реактивация подписчиков через direct каналы;Управление собранной базой CRM (анализ, сегментация, поиск инсайтов);Мониторинг работоспособности CRM архитектуры (полнота и корректность собираемых данных, регулярность обмена данными, корректность процессов обработки, настроек сегментаций и запущенных кампаний);Запуск кампаний в direct каналах Взаимодействие с другими подразделениями маркетинга;Регулярная отчетность и аналитика, когортный анализ;Фин. планирование по своему направлению;Мы ждём тебя, если ты имеешь:Опыт разработки и реализации CRM стратегии;Опыт построения CRM экосистемы (выбор и подключение платформы, настройка каналов, интеграция внутрь контура компании);Опыт ведения крупных кампаний в смс, chat bot и email каналах;Сильный аналитический опыт, а/б тестирования, когортный анализ подписчиков;

To strengthen our team in Balti, Republic of Moldova, we are looking for a Customer Service Manager:CANDIDATE’S PROFILEExperience in logistics domain in Automotive industryExperience on management positionEnglish Language (German Language is an advantage)Good MS Office KnowledgeCommunication and relationship skills, responsibility, initiative, and dynamismRESPONSIBILITIESIs responsible for customer’s demands continuous follow up on item level in short, mid and long – term perspective (performs EDI errors processing): to negotiate with customer delivery dates, where it is a case; to be the main contact person between production plant and customer material dispositionIn case of customer demand fluctuation is responsible: to get in contact with customer material disposition in order to clarify a root cause of demand fluctuationInform plant production planning and procurement about fluctuationIn case of significant positive/ negative deviation there is a negative impact on plant revenue due to volumes decrease / are needed extra resources in order to cover additional customer demands inform Key Account ManagerInform customer after alignment with plant operational team and Key Account ManagerCOMPANY OFFERSDeveloping a career in a successful companyMotivating salary according to the position requirements, professional experience and qualificationAttractive training opportunitiesWorking conditions at European standardsHOW TO APPLYSend Your CV, specifying the position for which you are applying, to the e-mail adress: [email protected], or, apply directly at the headquarters of the ICS “GG Cables &; Wires EE” SRL, on Aerodromului 1 / Industriala 4 Street, mun. Balti.For employment questions contact us at: 0601 00 928; 0790 00 969; 0231 89 300.All hiring decisions at GG are made by evaluating professional qualification & work experience in accordance with the open position requirements.By submitting your CV,you agree with the processing of personal data in accordance with applicable national law, more details can be found by accessing the link: https://www.gg-group.com/de/service/date-caracter-personal-candidati/

Требования к навыкам:Высшее образованиеБазовые знания маркетинга, продажПонимание ролей основных подразделений в компании, их взаимодействиеПонимание бизнес-процессов и умение их анализировать и проектировать (Microsoft Visio)Опыт внедрения CRM проектовЗнание цикла разработки программного обеспеченияОпыт проведения презентацийОпыт работы с/в CRM системами (особенно Microsoft Dynamics CRM) будет +;Понимание философии и теории CRM будет +Аналитическое и логическое мышлениеКоммуникабельность и проактивностьСпособность и стремление к обучениюОсновные задачи:Внедрять Microsoft Dynamics , облачные технологии MicrosoftПроводить анализ бизнес-процессов и требований клиента. Описание и моделирование бизнес-процессов клиента в виде блок-схемыФормировать техническое заданиеПроводить оценку работ и сроковСтавить задачи разработчикамНастраивать CRM системуРазрабатывать инструкции/документациюПроводить поддержку/консультации/обучение клиентовПостоянное развитие и обучение в сфере CRM систем (Microsoft Dynamics )Мы предлагаем:Гибкий график работы — возможность удаленной работыБыть специалистом в лучшей CRM системе в миреДружественный коллективПерсональный наставникКарьерный ростЕсли Вас заинтересовала вакансия просим присылать резюме по адресу

Why join our team? We offer you:Growth opportunities, clear development plan, and an expert mentor to help you get startedFull training and peer-to-peer feedback every step of the wayPerformance-based and yearly bonuses, paid overtime, 100 % salary during illnessPeriodic internal presentations (e.g. technical, business, HR related), or necessary external trainings covered by the companyPossibility of remote workComfortable schedule: you can choose to start at 9:00 or 10:00 (Monday - Friday)Catered lunches, tasty days, big selection of beverages & free breakfastsHalf a day off on your birthdayGYM compensation programRegular team events, corporate traditions (e.g. birthday celebrations, Secret Santa, happy hour and many others)What you’ll do:Position Overview:As a Customer Success Manager at Salt Edge, you will play a pivotal role in ensuring our customers' satisfaction and success with our fintech products. You will be responsible for monitoring and managing customer accounts, identifying churn risks, addressing bad debt issues, and collecting payments. Additionally, you will utilize your exceptional Excel skills to create detailed reports and data-driven insights that will inform our customer success strategies. Your ability to communicate effectively and cross-sell and upsell our fintech products will be key to your success in this role.Key Responsibilities:Churn Risk Management:Proactively identify factors contributing to churn risks among customers.Develop and implement strategies to mitigate churn and retain customers.Regularly monitor customer accounts and take necessary actions to prevent churn.Bad Debt Resolution:Identify and address bad debt situations by working closely with customers and financial institutions.Develop and implement collection strategies to recover outstanding payments.Data Analysis and Reporting:Utilize your expertise in Excel to create detailed reports and dashboards.Analyze customer data to identify trends, opportunities, and areas for improvement.Prepare regular reports on churn risk, bad debt, and collection performance.Cross-Selling and Upselling:Collaborate with the sales and marketing teams to identify opportunities for cross-selling and upselling our fintech products.Develop tailored strategies to promote additional products and services to existing customers.Customer Relationship Management:Build and maintain strong relationships with customers, acting as their primary point of contact.Provide exceptional customer support and address inquiries or concerns in a timely and professional manner.What you need:Bachelor's degree in business, finance, or a related field.Proven experience in customer success, account management, or a similar role within the fintech industry.Advanced proficiency in Microsoft Excel and data analysis.Strong communication and interpersonal skills.Fluency in English, Romanian, and Russian.Proficiency in additional languages is considered a strong advantage.Excellent problem-solving and negotiation abilities.Understanding of financial products and services in the fintech sector.Demonstrated ability to meet and exceed performance targets.Strong organisational skills and attention to detail.Proactive and customer-focused mindset.

Codul functiei: CV-CBG DOMENIUL DE ACTIVITATE: Contabilitatea institutiilor bugetareSARCINI:- evidenta contabila a institutiilor bugetare ;- evidenta primara (casa, bank, salariu);- darile de seama trimestriale si anuale in institutiile bugetare;- experiență de lucru cu programele de evidență contabilă (Universal Accounting, ș.a.);CERINTE GENERALE:- studii superiore în economie;- experiență de lucru eficient cu sistemele de evidență contabilă;- experiență de lucru in contabilitatea bugetara.CONDITII:- echipă tînără și prietenoasă;- condiții comfortabile de muncă;- proiecte interesante cu clienți mari;- zi întreagă de muncă, sînt posibile deplasări prin oraș;- nivel competitiv de plată (mărimea salariului de pornire este determinat de rezultatele interviului și testării + indemnizaţii în funcţie de creștere a abilităţilor şi experienţei + bonusuri la finalizarea proiectelor);- instruire corporativă, perspectivele de carieră şi creştere profesională;- număr mobil plătit;- pachet social;- concediu plătit.ATENŢIE! Preferinţa este acordată candidatilor care sunt cel mai bine familiarizati cu site-ul nostru, www.UNA.md   înteleg cu ce ne ocupăm, au comparat interesele cu posibilitătile, deasemenea își pot formula aspiratiile și ce vor să realizeze în cadrul companiei noastre.Dacă aveti un sistem nervos puternic, reactie rapidă și echilibru corect într-un înalt simţ de responsabilitate şi umor sănătos completati ancheta și trimiteti-o pe adresa  (cu indicarea codului vacant în cîmpul subiectului).Candidaţii selectaţi vor fi invitaţi la interviu în timp de 10 zile după primirea anchetei completate.

Attention: This role requires a mandatory in-office presence. Please apply only if you are prepared to work within our offices and do not seek a remote working arrangement.At Data Drive, we specialize in providing robust IT solutions to the trucking industry across the USA. Our suite of digital products, featuring Transportation Management and Electronic Logging Device Systems, is designed to enhance operational efficiency and compliance for our clients. We are currently in search of an experienced Senior Python ERP Developer to lead our development team and advance our enterprise resource planning capabilities.The Role:The ideal candidate will helm our ERP development efforts, utilizing Odoo as the primary platform. You will be entrusted with the technical leadership of a team tasked with innovating and optimizing our Odoo ERP systems. A balance of technical depth, creativity, and strategic insight is key to this role, as is the ability to work collaboratively and drive project completion.Key Responsibilities:Lead the design, implementation, and maintenance of our Odoo-based ERP systems.Engage regularly with internal teams and external stakeholders to align ERP development with our strategic objectives and customer needs.Establish and manage a testing framework to ensure our Odoo ERP solutions perform seamlessly across various platforms and devices.Deliver high-quality code and set a standard for the team in terms of performance and technical excellence.Advise on technological strategies and decisions, balancing the benefits of custom development against available alternatives.Minimum Qualifications:A strong foundation in computer science, including algorithms and web design.A minimum of five years' experience with Python programming, specifically with Odoo ERP development.Proficiency with RestFull, RPC, PostgreSQL, and GraphQL.Competence in prioritizing tasks, organizing projects, and multitasking in a dynamic environment.

Руководитель программы лояльностиОтвечает за:сбор, накопление информации и верификацию клиентской информации, включая персональные данные, историю покупок / заказов, историю посещения сайта / магазинов;анализ, сегментирование и кластеризация клиентов / клиентских данных;разработку и реализацию retention-стратегии коммуникации с клиентами;планирование и реализация эффективных direct-коммуникации с клиентами посредством e-mail рассылки, push уведомлений, sms рассылки в соответствии с маркетинговой стратегией компании.проведения анализа эффективности direct-коммуникаций, тестирование и улучшение эффективности каналов коммуникации;постоянное изучение best practices развитие CRM retention-стратегий.Участвует:в планирование и реализацию маркетинговых активностей;в построении и управлении retention-программ.в развитии маркетинговой it-инфраструктуры компании, подготовкатехнических заданийОжидания:высшее образование в сфере экономики или маркетинга;опыт работы в аналогичной должности от 1 годаБэкспертное понимание crm-систем и инструментов direct-коммуникации c клиентами, программ для анализа и визуализации данных ( UDS, Bitrix, e-Sputnik, Power Bi / Data Studio ), большим приемуществом будет знания Pyton и R6 опыт работы с ML- инструментами;высокие аналитические способности, педантичность и скрупулезность;отличные коммуникативные навыки;умение работать в команде;инициативность.Условия:работа в компании-лидере fashion-рынка Молдовырастущий рынокбюджет, ресурсы, заинтересованность и содействие учредителей в развитии отделаконсультации от международных экспертов в развитии программ лояльностигарантии достойной оплаты за результатпрофессиональный, неконфликтный, нацеленный на общий результат bколлектив