Обзор статистики зарплат профессии "ERP/CRM в Кишинёве"

Codul functiei - CV-CTEXPDOMENIUL DE ACTIVITATE: implimentarea și întreținerea sistemelor informatice de evidență contabilă și gestiune necesare pentru companiile mari și mijlocii.SARCINI:analiza documentelor şi a cerinţelor Clientului, stabilirea obiectivelor, elaborarea planului de lucru;conlucrarea cu Clientul și programiștii, în scopul adaptării software-ului;testarea software-ului;convorbiri telefonice cu clienții;instruirea ulizatorilor Clientului;necesitatea de a lucra cu e-mail.CERINȚE GENERALE:studii în contabilitate/economie;cunoașterea planului de conturi și a tranzacțiilor;cunoașterea standardelor de contabilitate;dorința de a învăța și de a dezvolta;utilizator sigur al PC-ului, MS Excel;sîrguință, capacitate de a învăța, orientare spre rezultat;inițiativă.CONDIȚII:echipă tînără și prietenoasă;condiții comfortabile de muncă;proiecte interesante cu clienți mari;zi întreagă de muncă, sînt posibile deplasări prin oraș;nivel competitiv de plată (mărimea salariului de pornire este determinat de rezultatele interviului și testării + indemnizaţii în funcţie de creșterea abilităţilor şi experienţei + bonusuri la finalizarea proiectelor);instruire corporativă, perspectivele de carieră şi creştere profesională;număr mobil plătit;pachet social;concediu plătit.ATENŢIE! Preferinţa este acordată candidatilor care sunt cel mai bine familiarizati cu site-ul nostru, www.UNA.md înteleg cu ce ne ocupăm, au comparat interesele cu posibilitătile, deasemenea își pot formula aspiratiile și ce vor să realizeze în cadrul companiei noastre.Dacă aveti un sistem nervos puternic, reactie rapidă și echilibru corect într-un înalt simţ de responsabilitate şi umor sănătos completati ancheta și trimiteti-o pe adresa  (cu indicarea codului vacant în cîmpul subiectului).Candidaţii selectaţi vor fi invitaţi la interviu în timp de 10 zile după primirea anchetei completate.

As a CRM Manager, you will embrace the mission of building customer behavior analytics strategy of to drive loyalty and motivation or satisfy customer needs through various personalized offers. Main duties and responsibilitiesDevelop and implement CRM analytical strategy to attract customersCustomize reports from the CRM to maintain the statistics of customers behavior up to dateCollaborate with sales and marketing departments to analyze business trendsInterpret data from the softwareWork with different employees to enhance customer care, sales, and marketing based on the CRM dataRequired skills and qualificationsBS in Mathematics, Economics, Finance or StatisticsStrong knowledge of Microsoft ExcelKnowledge of data and visualization tools such as Power Bi, Tableau ( being an advantage)Analytical mindset and detail –oriented personalityWe offerCompetitive salary and benefits as we are the first bank to implement the Agile Transformation;Lunch tickets, preferred conditions to our product and services;A huge range of additional discounts for different brands;Great opportunities to work with the best team, to enjoy professional life together and to be the contributor in building an agile bank.                                                                      Send your CV to indicating the position for which you are applying for.* Only selected people will be contacted.

AboutUnipro Solutions, part of Five Star Airways Inc., is a provider of travel software solutions which are designed to meet the specific needs of various types of travel companies, including tour operators,travel agencies, and destination management companies. We offer a range of software solutions, including booking systems, customer relationship management tools, and marketing automation platforms. Why become a part of our team:International Environment: Our teams interact, collaborate, discover cultures, and expand their personal network.People Oriented: We foster an environment where your personal and professional selves align, and where open communication and appreciation are integral parts of our culture.Your ideas will always find their way to our leaders, and your contribution recognized.At Unipro Solutions, we are committed to providing an environment of respect, empathy and cooperation where every employee will feel engaged, motivated and valued.Who are you:Our ideal candidate is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers.Your future job duties:Provide quality customer support via chat, phone, and email professionally;Monitor and maintain customer satisfaction at a high level, focus on improving customer service techniques;Manage customer data, identifying and escalating priority issues;Besides providing customers with product and service information, resolving customers’ concerns and complaints;Identify and troubleshoot any issues on time, following an incident management process;Research information using multiple resources and route calls to the appropriate resource;Act as the primary product and support subject matter expert.Requirements:Previous experience as a Customer Support representative;Experience in working with multiple GDS systems;Advanced English will be an advantage ;Ability to collaborate cross-functionally;Great analytical thinking;Attentiveness;Passion for making our customers personally and professionally successful;Bring value to a team by developing new ideas to improve processes;Solid work ethic.Why should you apply?Base salary - $ + Unlimited bonusesAnnual salary revisionLong term employment according IT Park regulations, fully covering social packageFully covered PTO policyTrainings and career development opportunitiesModern and cozy office in the city CenterDynamic, fun and supportive company culture

AboutUnipro Solutions, part of Five Star Airways Inc., is a provider of travel software solutions which are designed to meet the specific needs of various types of travel companies, including tour operators,travel agencies, and destination management companies. We offer a range of software solutions, including booking systems, customer relationship management tools, and marketing automation platforms. Why become a part of our team:International Environment: Our teams interact, collaborate, discover cultures, and expand their personal network.People Oriented: We foster an environment where your personal and professional selves align, and where open communication and appreciation are integral parts of our culture.Your ideas will always find their way to our leaders, and your contribution recognized.At Unipro Solutions, we are committed to providing an environment of respect, empathy and cooperation where every employee will feel engaged, motivated and valued. Who are you:Our ideal candidate is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers. Your future job duties:Provide quality customer support via chat, phone, and email professionally;Monitor and maintain customer satisfaction at a high level, focus on improving customer service techniques;Manage customer data, identifying and escalating priority issues;Besides providing customers with product and service information, resolving customers’ concerns and complaints;Identify and troubleshoot any issues on time, following an incident management process;Research information using multiple resources and route calls to the appropriate resource;Act as the primary product and support subject matter expert.Requirements:Strong organizational / planning skills, team player focused;Proficient (B2/C1) in verbal and written communication in English;Ability to collaborate cross-functionally;Strong customer service skills and willingness to expand knowledge;Ability to work efficiently and cooperatively, be multitasking;Vigilance and attention to details;Ambition to discover products and technologies;GDS knowledge and experience in the travel industry are valuable for us but yet not mandatory, however, you will be able to dive into the topic when working with our top professionals who will teach you the rest.Experience in “Sales/Support” is an advantage and will increase the chance to join our team;Dealing directly with travel consultants, airlines, and company’s customers;Why should you apply?Base salaryAnnual or 6 months base salary increasesLong term employment according IT Park regulations, fully covering social packageFully covered PTO policyTrainings and career development opportunitiesModern and cozy office in the city CenterDynamic, fun and supportive company culture

As a CRM Analyst, you will embrace the mission of building customer behavior analytics strategy of to drive loyalty and motivation or satisfy customer needs through various personalized offers. Main duties and responsibilitiesDevelop and implement CRM analytical strategy to attract customersCustomize reports from the CRM to maintain the statistics of customers behavior up to dateCollaborate with sales and marketing departments to analyze business trendsInterpret data from the softwareWork with different employees to enhance customer care, sales, and marketing based on the CRM dataStay on top of relevant statistics, including customer retention rate and customer satisfactionRequired skills and qualificationsBS in Mathematics, Economics, Finance or Statistics2+ years of experience in bankingStrong knowledge of My SQL,SQLStrong communication and presentation skillsKnowledge of data and visualization tools such as Power Bi, TableauAnalytical mindset and detail –oriented personalityWe offerCompetitive salary and benefits as we are the first bank to implement the Agile Transformation; Lunch tickets, preferred conditions to our product and services;A huge range of additional discounts for different brands;Great opportunities to work with the best team, to enjoy professional life together and to be the contributor in building an agile bank.                                                                      Send your CV to  indicating the position for which you are applying for.* Only selected people will be contacted.

Company:B My GuestWebsite: bmyguest.ae, bmg.ae About Us:B My Guest, Dubai's premier holiday homes company, seeks a Customer Relationship Manager to uphold our commitment to exceptional guest experiences.  Job Description:As a Customer Relationship Manager at B My Guest, you'll ensure top-notch service from inquiry to departure, building strong guest relationships with our guests. Responsibilities:Manage client accounts and maintain communication.Address inquiries and identify upselling opportunities.Utilize CRM software for data management.Collaborate with teams to optimize customer experiences.Requirements:English and Russian languagesProven experience in customer service or sales.Strong communication and organizational skills.Familiarity with CRM software.Apply Now: .

В нашей команде тебе предстоит:Привлечение, оnboarding, удержание и реактивация подписчиков через direct каналы;Управление собранной базой CRM (анализ, сегментация, поиск инсайтов);Мониторинг работоспособности CRM архитектуры (полнота и корректность собираемых данных, регулярность обмена данными, корректность процессов обработки, настроек сегментаций и запущенных кампаний);Запуск кампаний в direct каналах Взаимодействие с другими подразделениями маркетинга;Регулярная отчетность и аналитика, когортный анализ;Фин. планирование по своему направлению;Мы ждём тебя, если ты имеешь:Опыт разработки и реализации CRM стратегии;Опыт построения CRM экосистемы (выбор и подключение платформы, настройка каналов, интеграция внутрь контура компании);Опыт ведения крупных кампаний в смс, chat bot и email каналах;Сильный аналитический опыт, а/б тестирования, когортный анализ подписчиков;

Требования к навыкам:Высшее образованиеБазовые знания маркетинга, продажПонимание ролей основных подразделений в компании, их взаимодействиеПонимание бизнес-процессов и умение их анализировать и проектировать (Microsoft Visio)Опыт внедрения CRM проектовЗнание цикла разработки программного обеспеченияОпыт проведения презентацийОпыт работы с/в CRM системами (особенно Microsoft Dynamics CRM) будет +;Понимание философии и теории CRM будет +Аналитическое и логическое мышлениеКоммуникабельность и проактивностьСпособность и стремление к обучениюОсновные задачи:Внедрять Microsoft Dynamics , облачные технологии MicrosoftПроводить анализ бизнес-процессов и требований клиента. Описание и моделирование бизнес-процессов клиента в виде блок-схемыФормировать техническое заданиеПроводить оценку работ и сроковСтавить задачи разработчикамНастраивать CRM системуРазрабатывать инструкции/документациюПроводить поддержку/консультации/обучение клиентовПостоянное развитие и обучение в сфере CRM систем (Microsoft Dynamics )Мы предлагаем:Гибкий график работы — возможность удаленной работыБыть специалистом в лучшей CRM системе в миреДружественный коллективПерсональный наставникКарьерный ростЕсли Вас заинтересовала вакансия просим присылать резюме по адресу

Codul functiei: CV-CBG DOMENIUL DE ACTIVITATE: Contabilitatea institutiilor bugetareSARCINI:- evidenta contabila a institutiilor bugetare ;- evidenta primara (casa, bank, salariu);- darile de seama trimestriale si anuale in institutiile bugetare;- experiență de lucru cu programele de evidență contabilă (Universal Accounting, ș.a.);CERINTE GENERALE:- studii superiore în economie;- experiență de lucru eficient cu sistemele de evidență contabilă;- experiență de lucru in contabilitatea bugetara.CONDITII:- echipă tînără și prietenoasă;- condiții comfortabile de muncă;- proiecte interesante cu clienți mari;- zi întreagă de muncă, sînt posibile deplasări prin oraș;- nivel competitiv de plată (mărimea salariului de pornire este determinat de rezultatele interviului și testării + indemnizaţii în funcţie de creștere a abilităţilor şi experienţei + bonusuri la finalizarea proiectelor);- instruire corporativă, perspectivele de carieră şi creştere profesională;- număr mobil plătit;- pachet social;- concediu plătit.ATENŢIE! Preferinţa este acordată candidatilor care sunt cel mai bine familiarizati cu site-ul nostru, www.UNA.md   înteleg cu ce ne ocupăm, au comparat interesele cu posibilitătile, deasemenea își pot formula aspiratiile și ce vor să realizeze în cadrul companiei noastre.Dacă aveti un sistem nervos puternic, reactie rapidă și echilibru corect într-un înalt simţ de responsabilitate şi umor sănătos completati ancheta și trimiteti-o pe adresa  (cu indicarea codului vacant în cîmpul subiectului).Candidaţii selectaţi vor fi invitaţi la interviu în timp de 10 zile după primirea anchetei completate.

Руководитель программы лояльностиОтвечает за:сбор, накопление информации и верификацию клиентской информации, включая персональные данные, историю покупок / заказов, историю посещения сайта / магазинов;анализ, сегментирование и кластеризация клиентов / клиентских данных;разработку и реализацию retention-стратегии коммуникации с клиентами;планирование и реализация эффективных direct-коммуникации с клиентами посредством e-mail рассылки, push уведомлений, sms рассылки в соответствии с маркетинговой стратегией компании.проведения анализа эффективности direct-коммуникаций, тестирование и улучшение эффективности каналов коммуникации;постоянное изучение best practices развитие CRM retention-стратегий.Участвует:в планирование и реализацию маркетинговых активностей;в построении и управлении retention-программ.в развитии маркетинговой it-инфраструктуры компании, подготовкатехнических заданийОжидания:высшее образование в сфере экономики или маркетинга;опыт работы в аналогичной должности от 1 годаБэкспертное понимание crm-систем и инструментов direct-коммуникации c клиентами, программ для анализа и визуализации данных ( UDS, Bitrix, e-Sputnik, Power Bi / Data Studio ), большим приемуществом будет знания Pyton и R6 опыт работы с ML- инструментами;высокие аналитические способности, педантичность и скрупулезность;отличные коммуникативные навыки;умение работать в команде;инициативность.Условия:работа в компании-лидере fashion-рынка Молдовырастущий рынокбюджет, ресурсы, заинтересованность и содействие учредителей в развитии отделаконсультации от международных экспертов в развитии программ лояльностигарантии достойной оплаты за результатпрофессиональный, неконфликтный, нацеленный на общий результат bколлектив